Retail Key Carrier Coor

TJ Maxx; Kennesaw (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Key Carrier to enhance store operations and customer service. In this role, you will alternate between Coordinator and leadership duties, ensuring a positive experience for customers and effective team collaboration. With a flexible schedule, you will be responsible for maintaining store tasks, addressing customer issues, and supporting management in training needs. Join a supportive work environment that offers competitive pay and a range of benefits, including discounts and insurance options. This is a fantastic opportunity to grow your career in retail while making a meaningful impact.

Benefits

Associate Discount

401(k) Contributions

Child Care Discounts

Cell Phone Discounts

Pet Insurance

Legal Insurance

Referral Bonuses

Paid Parental Leave

Scholarship Programs

Adoption Assistance

Qualifications

• Minimum 1 year retail and 6 months leadership experience required.
• Ability to coach, delegate, and follow-up effectively.

Responsibilities

• Acts as Manager on Duty, maintaining store operations.
• Creates a positive customer experience and addresses issues.

Skills

Customer Service

Problem-Solving

Communication

Leadership

Multitasking

Education

High School Diploma

Tools

Company Software

Job description

Job Description: Key Carrier at TJ Maxx

Opportunity: Grow Your Career

The Key Carrier role is an extension of the Coordinator position, alternating responsibilities based on store needs. Key Carriers perform as Coordinators and occasionally take on leadership duties, maintaining store operations. Open availability, including nights and weekends, is required. Role models exceptional customer service.

1. Creates a positive customer experience for internal and external clients.
2. Promotes honesty, integrity, and confidentiality.
3. Acts as Manager on Duty, following company policies.
4. Ensures store tasks are completed according to plan and prioritizes effectively.
5. Addresses customer issues and coaches Associates appropriately.
6. Exercises discretion with customer service policies to satisfy customers.
7. Maintains accurate Associate coverage for optimal service.
8. Ensures operational procedures are followed by Associates.
9. Executes opening/closing procedures per guidelines.
10. Communicates effectively with management and Associates, providing updates and feedback.
11. Partners with management on training needs.
12. Adheres to labor laws, policies, and procedures.
13. Promotes credit and loyalty programs.
14. Supports shrink reduction initiatives.
15. Maintains a safe environment and promotes safety awareness.
16. Performs other duties as assigned.

Who We’re Looking For:

• Flexible schedule, including nights and weekends.
• Team player with effective collaboration skills.
• Responsive to changes and unexpected situations.
• Knowledge of company software, systems, and procedures.
• Understanding of merchandise flow.
• Problem-solving skills.
• Ability to coach, delegate, and follow-up.
• Ability to act quickly under challenging circumstances.
• Multitasking capability.
• Strong communication, organizational skills, and attention to detail.
• Minimum 1 year retail and 6 months leadership experience.

Benefits include: Associate discount, EAP, smoking cessation, bereavement, 401(k) contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more. Eligibility for additional benefits such as medical/dental/vision, HSA, life insurance, paid parental leave, holidays/vacation/sick leave, insurance discounts, scholarship programs, and adoption assistance, subject to plan terms.

We offer a supportive work environment with a competitive salary and benefits. TJX is an equal opportunity employer, providing accommodations as required by law.

Address: 425 Ernest Barrett Parkway, Kennesaw, GA

Position Details: Starting pay range of $14.00 to $14.50 per hour, based on skills, qualifications, and experience.