Retail Jewelry Associate Full-Time Brier Creek

The TJX Companies, Inc.; Raleigh (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Job summary

The TJX Companies, Inc. in Raleigh, NC is seeking a team member to deliver a highly satisfied customer experience, embody our REACH philosophy, and keep the store clean and organized. You will support front end coverage and dressing room needs while promoting TJX Rewards.

Role responsibilities include store operations, merchandising, loss prevention and safety, tagging and stocking merchandise, and assisting associates across departments to maintain a welcoming shopping environment.

Qualifications

• Customer service and teamwork skills
• Ability to follow policies and procedures
• Attention to detail and organization

Responsibilities

• Deliver a Highly Satisfied Customer Experience by engaging customers and promoting REACH philosophy
• Maintain store cleanliness and organized appearance, support front end, dressing room and jewelry needs
• Assist with merchandising, signage, tagging, and product recovery as needed
• Support loss prevention and safety by following controls and reporting issues
• Balance cash handling and register procedures as required

Job description

Job Description

Opportunity: Grow Your Career

Responsible for delivering a Highly Satisfied Customer Experience demonstrated by engaging and interacting with all customers, embodying our REACH (Remember Everyone Affects Customer Happiness) philosophy and maintaining a clean and organized store environment. Adheres to operational, merchandise, and loss prevention standards. Cross‑trained in multiple areas of the store to support business needs.

Customer Experience

• Role models REACH principles with customers
• Supports a positive store culture and embodies all aspects of a Green Culture Pulse
• Promotes TJX Rewards credit and loyalty programs
• Supports and responds to Front End coverage as well as Dressing Room and Jewelry needs

Human Resources

• Upholds a culture of honesty, integrity, and respect
• Communicates accurately and effectively with management and Associates
• Accepts recognition and constructive feedback
• Adheres to labor laws and Associate meal and break period policies

Store Operations

• Maintains organizational, cleanliness, and recovery standards for sales floor and participates in maintenance/cleanliness of entire store, e.g. Single Queue, Associate Lounge
• Maintains floor care cleanliness standards including maintenance and operation of the scrubber and buffer
• Processes and preps merchandise for sales floor following Door to Floor and Working Smart principles
• Adheres to Front End policy and procedures including ringing sequence and operational controls (RIL, Voids, Refunds, etc.)
• Balances register draws and or cash office as required
• Ensures ‘go backs’ are properly tagged/hung and promptly returned to the sales floor

Merchandising

• Maintains and upholds merchandising philosophy
• Adheres and upholds merchandise and signage standards
• Partners with Merchandise Coordinator to create and maintain compelling features, flexing the sales floor as needed
• Ensures merchandise is properly tagged, hung, secured, and coded
• Initiates and participates in store recovery as needed

Loss Prevention & Safety

• Supports and participates in store shrink reduction goals and programs
• Adheres to operational and loss prevention controls according to company guidelines and policies
• Identifies and communicates alert signals and potential safety issues immediately to management/loss prevention to ensure a safe environment
• Does not engage in pursuit or apprehension of shoplifters
• Other duties as assigned

Benefits

• Associate discount
• EAP
• smoking cessation
• bereavement
• 401(k) Associate contributions
• child care & cell phone discounts
• pet & legal insurance
• credit union
• referral bonuses
• 401(k) match
• medical/dental/vision
• HSA
• health care FSA
• life insurance
• short/long term disability
• paid parental leave
• paid holidays/vacation/sick
• auto/home insurance discounts
• scholarship program
• adoption assistance

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, and local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address

8361 Brier Creek Parkway

Location

USA TJ Maxx Store 0846 Raleigh NC

This position has a starting pay range of USD $13.25 to $13.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.