Retail Inventory Control Specialist

Boot Barn; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Boot Barn in Houston, TX is seeking a Retail Inventory Control Specialist to manage inbound and outbound inventory, ensuring the sales floor is fully stocked and merchandise flow is accurate.

You will process freight, verify deliveries, maintain a clean stock room, and coach staff on procedures to support customer service and store performance. This role requires accuracy, efficiency, and adherence to company standards.

Qualifications

• Experience in retail inventory management or stockroom operations.
• Strong attention to detail and accuracy.
• Ability to communicate clearly and work with store teams.

Responsibilities

• Foster a service and selling culture; exceed expectations to build customer relationships.
• Process all incoming/outbound inventory with accuracy.
• Verify deliveries are compliant and accurate to company standards.
• Ensure merchandise is prepared for the selling floor and adheres to ticketing guidelines.
• Place EAS tags on merchandise before moving it to the sales floor.
• Input freight information accurately in the systems.
• Execute RTVs, transfers, or markdowns per company policies.
• Educate and coach sales team on inventory procedures affecting customer experience.
• Maintain productivity by achieving UPH targets.
• Keep stock room neat and compliant with guidelines.
• Adhere to all laws and company policies.

Skills

Inventory control

Customer service

Communication

Teamwork

Job description

Retail Inventory Control Specialist (RICS) is responsible for establishing and maintaining overall store inventory control. As the store’s expert of all inbound and outbound inventory activity and procedures, the RICS guarantees that the sales floor is fully stocked with merchandise to promote a positive customer experience and to support our sales goal objectives. Additionally, they ensure the proper flow of merchandise to the sales floor and accuracy of inventory to support the replenishment of goods in the system, complete required documentation & system processes in a timely fashion and maintain the stock room in a clean and organized manner.

Responsibilities

• Foster a service and selling culture; exceed overall expectations to build long‑standing customer relationships.
• Process all incoming/outbound inventory with accuracy.
• Verify all merchandise deliveries are compliant and accurate to Company standards.
• Ensure all merchandise is prepared for the selling floor and complies with all company ticketing and signage guidelines.
• Place EAS tags on merchandise before moving it to the sales floor in accordance with Loss Prevention guidelines.
• Ensure the timely and accurate input for all freight information through the appropriate systems.
• Execute all RTVs, orders, transfers, re‑tickets or markdowns efficiently and timely to Company policies and procedures.
• Educate and coach sales team on all processes and procedures that affect the customer experience throughout inventory control.
• Ensure a high level of productivity through attainment of units per hour (UPH) targets.
• Maintain a neat and orderly stock room that is compliant with all Company/State guidelines.
• Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
• Perform any other duties that may be assigned by management.
• Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance.