Retail Inventory Control Specialist

Boot Barn; Knoxville (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

Boot Barn Knoxville is seeking a Retail Inventory Control Specialist to oversee all inbound and outbound inventory, ensuring the sales floor is replenished and accurately stocked to support a positive customer experience and sales goals.

The role requires maintaining proper stockroom organization, coaching staff on processes, and ensuring compliance with company standards and loss prevention guidelines.

Qualifications

• Establish and maintain store inventory control.
• Handle inbound/outbound inventory activities and procedures.
• Coach and educate sales team on processes that affect inventory.

Responsibilities

• Foster a service and selling culture; exceed expectations to build long-standing customer relationships.
• Process all incoming/outbound inventory with accuracy.
• Verify all merchandise deliveries are compliant and accurate to Company standards.
• Ensure merchandise is prepared for the selling floor and complies with ticketing/signage guidelines.
• Tag merchandise with EAS tags before moving to the sales floor per Loss Prevention guidelines.
• Input freight information accurately in the systems.
• Execute RTVs, transfers, re-tickets or markdowns per policy and procedures.
• Maintain a neat, organized stock room compliant with company/state guidelines.

Skills

Inventory control

Customer service

Loss Prevention

Job description

Retail Inventory Control Specialist (RICS) is responsible for establishing and maintaining overall store inventory control. As the store’s expert of all inbound and outbound inventory activity and procedures, the RICS guarantees that the sales floor is fully stocked with merchandise to promote a positive customer experience and to support our sales goal objectives. Additionally, they ensure the proper flow of merchandise to the sales floor and accuracy of inventory to support the replenishment of goods in the system, complete required documentation & system processes in a timely fashion and maintain the stock room in a clean and organized manner.

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another’s achievements, and most importantly support each other.

At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.

Our vision is to offer everyone a piece of the American spirit – one handshake at a time.

Essential Duties And Responsibilities

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Process all incoming/outbound inventory with accuracy.
• Verify all merchandise deliveries are compliant and accurate to Company standards.
• Ensure all merchandise is prepared for the selling floor and complies with all company ticketing and signage guidelines.
• Place EAS tags on merchandise before moving it to the sales floor in accordance with Loss Prevention guidelines.
• Ensure the timely and accurate input for all freight information through the appropriate systems.
• Execute all RTVs, orders, transfers, re-tickets or mark downs efficiently and timely to Company policies and procedures.
• Educate and coach sales team on all processes and procedures that affect the customer experience throughout inventory control.
• Ensure a high level of productivity through attainment of units per hour (UPH) targets.
• Maintain a neat and orderly stock room that is compliant with all Company/State guidelines.
• Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
• Performs any other duties that may be assigned by management.
• Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance.