Retail Inventory Control Specialist

Boot Barn; Great Falls (MT); Hybride; USD 19 000 - 30 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Store sales bonus

Merchandise discount

PTO

Medical/Dental/Vision/Life insurance

401(k) matching

Flexible schedules

Growth opportunities

Résumé du poste

Boot Barn is seeking a Retail Inventory Control Specialist to manage inbound/outbound inventory, stock the sales floor, and ensure accurate merchandise flow. The role emphasizes strong customer service, brand knowledge, and adherence to policies to support store performance.

The position involves collaborating with teams to maintain a neat stock room, meet UPH targets, and uphold Loss Prevention guidelines while contributing to a positive customer experience.

Qualifications

• Strong communication and customer service are essential for daily interactions with customers and teammates.
• Ability to manage time effectively and stay organized in a fast-paced retail environment.
• Willingness to work a variety of shifts including nights, weekends and holidays.
• Demonstrates brand and product knowledge to communicate benefits and drive sales.
• Delivers service-driven experiences and supports store sales goals through customer focus.
• Maintains operational efficiency and professional conduct in all store processes.

Responsabilités

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Process all incoming/outbound inventory with accuracy.
• Verify all merchandise deliveries are compliant and accurate to Company standards.
• Ensure all merchandise is prepared for the selling floor and complies with all company ticketing and signage guidelines.
• Place EAS tags on merchandise before moving it to the sales floor in accordance with Loss Prevention guidelines.
• Ensure timely and accurate input for all freight information through appropriate systems.
• Execute RTVs, orders, transfers, re-tickets or markdowns efficiently and per Company policies.
• Educate and coach sales team on processes affecting the customer experience throughout inventory control.
• Maintain productivity by achieving units per hour (UPH) targets.

Connaissances

Strong communication

Customer service

Time management

Organizational skills

Flexibility

Nights weekends holidays

Brand & product expertise

Driving sales through customer focus

Operational efficiency

Professionalism

Visual merchandising

Description du poste

FULL TIME / PART TIME

Full-time

THE ROLE & RESPONSIBILITIES

Our Retail Inventory Control Specialist (RICS) is responsible for establishing and maintaining overall store inventory control. As the store’s expert of all inbound and outbound inventory activity and procedures, the RICS guarantees that the sales floor is fully stocked with merchandise to promote a positive customer experience and to support our sales goal objectives. Additionally, they ensure the proper flow of merchandise to the sales floor and accuracy of inventory to support the replenishment of goods in the system, complete required documentation & system processes in a timely fashion and maintain the stock room in a clean and organized manner.

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another’s achievements, and most importantly support each other.

At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.

Our vision is to offer everyone a piece of the American spirit – one handshake at a time.

Essential Duties and Responsibilities

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Process all incoming/outbound inventory with accuracy.
• Verify all merchandise deliveries are compliant and accurate to Company standards.
• Ensure all merchandise is prepared for the selling floor and complies with all company ticketing and signage guidelines.
• Place EAS tags on merchandise before moving it to the sales floor in accordance with Loss Prevention guidelines.
• Ensure the timely and accurate input for all freight information through the appropriate systems.
• Execute all RTVs, orders, transfers, re-tickets or mark downs efficiently and timely to Company policies and procedures.
• Educate and coach sales team on all processes and procedures that affect the customer experience throughout inventory control.
• Ensure a high level of productivity through attainment of units per hour (UPH) targets.
• Maintain a neat and orderly stock room that is compliant with all Company/State guidelines.
• Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
• Performs any other duties that may be assigned by management.
• Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, team members, corporate partners and vendors. Additionally, demonstrate high level of quality work, attendance and appearance.

QUALIFICATIONS & REQUIREMENTS

Qualifications

• Strong communication, customer service, time management and organizational skills.
• Availability to work a variety of shifts to meet the business needs including nights, weekends and holidays.
• Ability to be flexible and willing to work extended hours when necessary.
• Brand & Product Expert: Demonstrates a strong understanding of Boot Barn’s brand and products, effectively communicating product benefits to help customers make informed decisions.
• Driving Sales Through Customer Focus: Delivers personalized, service-driven experiences that prioritize customer needs and directly support individual and store sales goals.
• Operational Efficiency: Executes daily tasks and inventory processes efficiently, accurately, and in a timely manner to support store operations.
• Professionalism: Upholds Boot Barn’s culture by demonstrating accountability, adaptability, and respectful behavior to foster a positive and inclusive work environment.
• Visual Standards: Ensures the store presentation aligns with brand standards by maintaining a clean, organized environment and executing visual merchandising accurately and on time.

Boot Barn Benefits & Additional Compensation Opportunities

• Competitive hourly rate* and monthly store sales bonus.
• Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.**
• Medical, Dental, Vision and Life Insurance.**
• 401(k) plan with generous company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level – we are opening 50+ new stores each year.

*compensation varies based on geography, skills, experience, and tenure

Physical Demands

In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job.

• Standing, walking and squatting more than fifty percent of the work shift.
• Required to lift, move and carry up to 40 pounds.
• Ability to read, count and write to accurately complete all documentation and reports.
• Must be able to see, hear and speak in order to communicate with partners and customers.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.

[ ] Sedentary: Limited activity, no lifting, limited walking

[ ] Light: Office work, some lifting, bending, stooping or kneeling, walking

[ X ] Moderate: Mostly standing, walking, bending, frequent lifting

[ ] Arduous: Heavy lifting, bending, crawling, climbing

In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

• The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
• Noise levels are considered moderate.

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.

Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.

Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4.