Retail Intern - Summer 2027

Nicolet National Bank; Green Bay (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

Nicolet National Bank is offering a Retail Intern program to build a broad understanding of banking, retail and commercial. The internship focuses on credit, lending, operations, small business banking, and branch management to develop a well-rounded future banker.

You will gain hands-on experience by building relationships, delivering courteous service, and learning Nicolet products while following policies and compliance across branches.

Qualifications

• Pursuing an Associate’s or Bachelor’s Degree in finance, accounting, business or related field.
• Maintain strict confidentiality.
• Solid judgment and decision-taking skills.
• Confidence and business development ability.
• Self-motivated, resourceful and organized.
• Ability to think analytically and make business decisions.
• Willing to learn banking products and services and identify fit for customers.

Responsibilities

• Create and establish business relationships throughout the bank.
• Exhibit effective flowthrough and ownership in every customer and employee interaction.
• Develop an understanding of Nicolet products and services.
• Provide professional, courteous, and friendly customer service.
• Participate in all training relative to bank products and services.
• Adhere to all bank policies and ensure security and compliance.
• Maintain a professional environment in branch appearance.
• Provide suggestions for process improvement.
• Uphold Nicolet policies by maintaining controls for compliance with laws and regulations.

Skills

Confidentiality

Decision-making

Self-motivated

Organized

Analytical thinking

Customer focus

Education

Associate’s or Bachelor’s Degree in finance, accounting, business or related field

Tools

PC

Phone system

General office equipment

Job description

At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, Iowa, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development.

The Retail Intern is responsible for developing a broad understanding of banking, both retail and commercial. This program will provide the intern with basic working knowledge and skills in credit, retail banking, retail lending, loan processing, operations, small business banking, sales business management and branch management. The goal of this internship is to develop a well-rounded future banker.

As a Retail Intern, you will:

Create and establish business relationships throughout the bank.

Exhibit effective flowthrough and ownership in every customer and employee interaction.

Develop an understanding of Nicolet products and services.

Provide professional, courteous, and friendly customer service, greeting all customer pleasantly and promptly.

Participate in all training relative to bank products and services.

Adhere to all bank policies and ensure all security and compliance measures are followed.

Maintain a professional environment in both your personal appearance and that of the branch.

Provide suggestions for process improvement as you see fit.

Uphold Nicolet’s philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet.

• Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status or other non-job-related classification, including a commitment to Nicolet’s policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives.
• Performs all other duties as assigned.

Qualifications:

• Currently pursuing an Associate’s or Bachelor’s Degree in finance, accounting, business or related field

PC, phone system, general office equipment

Ability to maintain strict confidentiality

Solid judgment and decision-making skills

Confidence and business development ability

Self-motivated, resourceful and organized

Ability to think analytically and make business decisions

Openness to develop knowledge of banking products and services and ability to identify appropriate fit for customer

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position.

Equal Opportunity Employer/Veterans/Disabled