Retail Installation Team Lead

ActionLink; Grand Rapids (MI); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Life and Prescription Insurance

401(k) retirement plan with company-m

Paid Time Off

Paid Holidays

Travel expense reimbursements

Job summary

ActionLink is seeking a hands-on Technician Team Leader to oversee retail installation, merchandising, and display projects at client stores. You will guide on-site teams, ensure safety and quality, and report progress from start to finish.

Expect occasional evening or overnight travel and a hands-on role that uses hand and power tools. ActionLink supports growth and is an equal opportunity employer.

Qualifications

• Proven leadership experience coordinating and motivating teams.
• Experience in retail merchandising, fixture installation, or display projects.
• Ability to read planograms, installation guides, and project docs.
• Commitment to professionalism and high-quality execution.
• Strong communication and time-management skills.

Responsibilities

• Lead on-site installations, merchandising projects, and display builds.
• Supervise teams to ensure quality, safety, and timely completion.
• Communicate project status and resolve issues with clients.
• Build positive relationships with store leadership and team members.

Skills

Leadership

Retail merchandising

Fixture installation

Display assembly

Light construction

Communication

Time management

Tools handling

Tools

Hand tools

Power tools

Job description

Power Retail Innovation Through Technology, Leadership & Hands-On Execution!

Join the ActionLink Installation Team!

The ActionLink Technician Team Leader is a hands-on field professional responsible for leading retail installation, merchandising, and display projects. Combining technical expertise with strong leadership skills, ACTs lead fixture installations, retail resets, display builds, and technology integrations while ensuring projects are completed safely, efficiently, and to the highest quality standards.

Schedule

Full-time, Monday through Friday, with opportunities to support select projects that may involve evening, weekend or overnight travel.

Compensation & Benefits:

• Pay Range: $18.00 - $21.00 per hour
• Benefits: Medical, Dental, Vision, Life and Prescription Insurance Plans
• Save for the Future: 401(k) retirement savings plan with company match
• Time to Recharge: Paid Time Off (PTO) and Paid Holidays
• Travel Expense Reimbursements

Responsibilities:

• Conduct retail installations, merchandising projects, and display builds from start to finish as a project lead or solo representative
• Direct onsite teams to ensure project quality, safety and completion within established timelines
• Communicate project status, resolve issues, and support successful client outcomes
• Build positive relationships with store leadership, clients and team members

Qualifications and Requirements:

• Proven leadership experience with the ability to coordinate and motivate teams
• Experience in retail merchandising, fixture installation, display assembly, or light construction preferred
• Commitment to professionalism, accountability, and high-quality execution
• Ability to interpret planograms, installation guides, and project documentation
• Experience using hand and power tools in a safe and responsible manner
• Knowledge of consumer electronics and technology products, including TVs, soundbars, and interactive displays
• Strong communication, organization, problem-solving, and time management skills
• Basic computer proficiency and ability to complete project reporting
• Reliable smartphone with data access and access to a laptop or PC
• Able to provide and maintain required tools and supplies

Working Environment & Physical Requirements:

• Retail store settings
• Travel as needed with occasional overnight travel
• Able to lift up to 50 pounds, climb ladders, and operate certified lift equipment

Grow With Us!

This position offers excellent opportunities for advancement within ActionLink Operations. If you're a motivated professional who enjoys leading teams, solving problems, working with your hands, and making a visible impact.

We are an equal employment opportunity employer.

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