Retail Installation Team Lead

Actionlink, Llc; Grand Rapids (MI); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Prescription Insurance

401(k) with company match

Paid Time Off

Paid Holidays

Travel reimbursements

Job summary

ActionLink is seeking an Installation Team Leader to guide retail installations, merchandising projects, and display builds across client locations. The role emphasizes hands-on leadership, safety, and delivering high-quality results while coordinating field teams and client communications.

The position is full-time, with regular weekday hours and potential evening or overnight travel to support projects. A track record of leadership in installation or merchandising and strong problem-solving

Qualifications

• Proven leadership experience to coordinate and motivate teams.
• Experience in retail merchandising, fixture installation, display assembly, or light construction.
• Professionalism, accountability, and high-quality execution.
• Ability to interpret planograms, installation guides, and project documentation.
• Experience using hand and power tools safely.
• Knowledge of consumer electronics, TVs, soundbars, interactive displays.
• Strong communication, organization, problem-solving, and time management.
• Basic computer proficiency and ability to complete project reporting.
• Reliable smartphone with data access and laptop/PC.
• Able to provide and maintain required tools and supplies.

Responsibilities

• Lead retail installations, merchandising projects, and display builds as a project lead or solo representative.
• Direct onsite teams to ensure quality, safety, and timely completion of projects.
• Communicate project status, resolve issues, and support successful client outcomes.
• Build positive relationships with store leadership, clients and team members.

Skills

Leadership

Retail merchandising

Fixture installation

Display assembly

Planograms

Tools usage

Electronics knowledge

Communication

Time management

PC literacy

Job description

Power Retail Innovation Through Technology, Leadership & Hands-On Execution!

Join the ActionLink Installation Team!

ActionLink Technician Team Leader is a hands-on field professional responsible for leading retail installation, merchandising, and display projects. Combining technical expertise with strong leadership skills, ACTs lead fixture installations, retail resets, display builds, and technology integrations while ensuring projects are completed safely, efficiently, and to the highest quality standards.

Full-time, Monday through Friday, with opportunities to support select projects that may involve evening, weekend or overnight travel.

Compensation & Benefits:

• Pay Range: $18.00 - $21.00 per hour
• Benefits: Medical, Dental, Vision, Life and Prescription Insurance Plans
• Save for the Future: 401(k) retirement savings plan with company match
• Time to Recharge: Paid Time Off (PTO) and Paid Holidays
• Travel Expense Reimbursements

Responsibilities:

• Conduct retail installations, merchandising projects, and display builds from start to finish as a project lead or solo representative
• Direct onsite teams to ensure project quality, safety and completion within established timelines
• Communicate project status, resolve issues, and support successful client outcomes
• Build positive relationships with store leadership, clients and team members

Qualifications and Requirements:

• Proven leadership experience with the ability to coordinate and motivate teams
• Experience in retail merchandising, fixture installation, display assembly, or light construction preferred
• Commitment to professionalism, accountability, and high-quality execution
• Ability to interpret planograms, installation guides, and project documentation
• Experience using hand and power tools in a safe and responsible manner
• Knowledge of consumer electronics and technology products, including TVs, soundbars, and interactive displays
• Strong communication, organization, problem-solving, and time management skills
• Basic computer proficiency and ability to complete project reporting
• Reliable smartphone with data access and access to a laptop or PC
• Able to provide and maintain required tools and supplies

Working Environment & Physical Requirements:

• Retail store settings
• Travel as needed with occasional overnight travel
• Able to lift up to 50 pounds, climb ladders, and operate certified lift equipment

Grow With Us!

This position offers excellent opportunities for advancement within ActionLink Operations. If you're a motivated professional who enjoys leading teams, solving problems, working with your hands, and making a visible impact,

We are an equal employment opportunity employer.