Retail Human Resources Intern - Summer 2027

Hy-Vee, Inc.; Columbia Township (MO); On-site; USD 21,000 - 25,000; Full time

Job summary

Hy-Vee, Inc. is offering a Retail Human Resources Internship in Missouri. This 10-week program provides hands-on HR experience in a real store, including recruitment, employee relations, scheduling, and training under experienced management.

You'll work toward a degree in HR or a related field, gain practical skills, and learn how to deliver outstanding customer service while supporting store operations. Employment requires a pre-employment drug screen.

Qualifications

• Pursuing a degree in HR or related field.
• Strong written and verbal communication.
• Ability to work in a fast-paced retail environment.
• Willingness to learn and take direction.

Responsibilities

• Assist with recruitment and candidate screening in-store.
• Support employee relations and scheduling activities.
• Contribute to training and new-hire orientations.
• Assist with benefits or wage-related matters as needed.
• Help coordinate employee transfers between stores.
• Support the hiring process including interviewing and placement of positions.

Skills

Communication

Relationship building

Problem solving

Computer skills

Pursuing degree

Education

Currently pursuing a degree in an applicable field

Job description

Additional Considerations (if Any)

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description

Additional Considerations (if Any)

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description

Job Title: Retail Human Resources Intern

Department: Grocery

FLSA: Hourly

Revision Date: 07/2026

About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

The Retail Human Resources Internship at Hy-Vee gives you a hands-on look at HR in action inside a real retail environment. Over the course of a 10-week program, you'll complete self-paced learning modules and immersive training in an assigned store, building skills in recruiting, employee relations, scheduling, and more alongside an experienced management team.

If you're pursuing a degree in HR or a related field and want real-world experience that will set you apart, this is a great opportunity to grow.

What You'll Do

No two days are exactly the same, but here's what you can expect:

• Complete the Retail Human Resources Activity Book within the 10-week program
• Assist with employee performance reviews, employee relations issues, scheduling, benefits, and wage-related matters
• Learn effective recruiting and retention programs and assist with coordinating employee transfers between stores
• Support the hiring process including interviewing and placement of specified positions
• Assist with conducting new employee orientations and training
• Help with scheduling employees, honoring time-off requests, and arranging coverage for call-ins
• Handle customer complaints and assist with follow-up and thank-you correspondence
• Deliver outstanding customer service by greeting customers warmly, learning their names, and going the extra mile to make every visit a positive one
• Assist customers with finding products, reaching items, and carrying heavy purchases
• Attend weekly staff meetings and assistant manager meetings
• Answer phone calls and provide friendly, helpful service to customers who call
• Handle confidential employee records and sensitive information with strict discretion
• Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies
• Assist in other store areas and take on special projects as needed
• You'll receive direction and support from: Store Director, Store Manager, and HR Manager; indirectly reports to Talent Supervisor

Your Skills

To be successful in this role, you'll need to be able to:

• Communicate clearly and professionally in writing and verbally with employees and customers
• Build relationships and interact with people in a friendly, professional manner
• Use logical thinking to solve problems and identify practical solutions
• Work comfortably with computer systems including word processing, spreadsheets, and email applications
• Currently pursuing a degree in an applicable field required

Reporting Relationships

Accountable and Reports to: Store Director, Store Manager, and HR Manager

Education And Experience

• Currently pursuing a degree in an applicable field required

Physical Requirements

• Physical activity is incidental to the core duties of the role
• Occasionally walk the floor or facility to observe operations, staff, or product
• Where applicable to the role: ability to occasionally handle product for demonstration purposes
• No regular lifting, carrying, or physical exertion required

Working Environment

This role is performed in a fast-paced retail store environment. You may frequently encounter temperature extremes and dampness, with possible equipment movement hazards, electrical shock, and exposure to cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Employment is contingent upon the successful completion of a pre employment drug screen.