Retail Guest Experience Associate with PTO 401k Discounts

ABC Fine Wine & Spirits, Inc.; Leesburg (FL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Paid vacation

Tuition reimbursement

ABC University training

Health insurance for self & family

Dental plan

Vision plan

401K match

Employee discounts

Job summary

ABC Fine Wine & Spirits, Inc. in Leesburg, FL is seeking a Team Member to deliver friendly Guest service, stock shelves, and assist with store operations. You will handle POS transactions, promote our product range, and ensure adherence to Responsible Vendor standards.

The role requires 21+ years of age, flexibility on schedule, and a willingness to learn product knowledge and safety procedures. Training and benefits are provided in a team-focused environment.

Qualifications

• Must be 21 years of age or older.
• The ability to work a flexible schedule including nights, weekends, and holidays as business needs demand.
• No prior retail experience required, though previous customer-facing experience is a plus.

Responsibilities

• Greet each Guest upon entry and provide prompt, friendly, and engaging service throughout their visit.
• Operate Point-of-Sale (POS) system accurately, including processing transactions, applying discounts or promotions, verifying rewards accounts, validating product selections, ensuring legal compliance with age verification, and following proper cash handling procedures.
• Maintain Responsible Vendor status throughout employment for alcohol & tobacco purchases while operating POS, wine taps or tasting tables by checking proper forms of identification for age verification.
• Learn and promote ABC’s wide selection of wine, spirits, beer, and cigars, including our Sourced & Certified products.
• Assist with merchandising, restocking, and visual presentation of product on shelves and within beer coolers.
• Increase sales and product performance to meet store goals.
• Receive, unload, and validate invoices, organize and stock store deliveries.
• Maintain a clean, safe, and organized environment throughout the store, including the sales floor, stockroom, Team Member areas, and customer-facing spaces such as restrooms.
• Assist with daily property upkeep by sweeping and removing debris inside the store and in exterior areas such as parking lots and walkways, collecting shopping carts, emptying trash, and performing routine restroom cleaning.
• Provide wrapping service for ABC products, assemble custom gift baskets, and offer carryout service when needed.
• Stay current on required training, company policies, and product knowledge to ensure compliance and provide an informed, high-quality Guest experience.
• Perform additional duties as assigned by Store Leadership.

Skills

Customer service

Cash handling

Flexible schedule

Age verification

POS system

Tools

POS system

Job description

ABC Fine Wine & Spirits, Inc. in Leesburg, FL is seeking a Team Member to deliver friendly Guest service, stock shelves, and assist with store operations. You will handle POS transactions, promote our product range, and ensure adherence to Responsible Vendor standards.

The role requires 21+ years of age, flexibility on schedule, and a willingness to learn product knowledge and safety procedures. Training and benefits are provided in a team-focused environment.