Retail Growth & Operations Consultant

CSU Fullerton Auxiliary Services Corporation; Fullerton (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

CSU Fullerton Auxiliary Services Corporation is seeking a Small Business Consultant focused on Retail Operations and Growth to guide independent retailers. The role emphasizes practical, results-driven approaches to improve operations, pricing, inventory, and customer experience across multiple locations.

The consultant will translate real-world retail experience into actionable strategies, including e-commerce, POS, CRM, and digital marketing, to boost profitability and market presence.

Qualifications

• Must be previous or current small business owner.
• Strong understanding of retail issues facing independent retailers.
• Owned a retail location, preferably multiple locations.
• Experience with day-to-day retail operations, staffing, budgeting, pricing, inventory control.
• Proven multi-unit retail operations management experience.
• Ability to develop growth strategies including site selection and scalability.
• Ability to create SOPs and manage budgets and staff.
• Excellent communication, both written and oral, and public presentations.

Responsibilities

• Provide consulting, training, and information services to pre-venture, start-up, and small businesses.
• Offer individualized, one-on-one consulting to independent retailers and brick-and-mortar stores.
• Conduct comprehensive assessments of retail operations to identify inefficiencies and opportunities.
• Advise on inventory planning, pricing strategies, vendor mgmt, and reducing excess stock.
• Help optimize gross margins, operating expenses, and overall financial performance.
• Evaluate store layouts, merchandising, and in-store experiences to boost sales productivity.
• Develop SOPs, staffing models, and performance management practices.
• Establish KPIs like sales per square foot, inventory turnover, and conversion rates.
• Provide guidance on cash flow, budgeting, and working capital needs.
• Assist in expanding customer base and multi-location growth opportunities.

Skills

Retail operations

Multi-location

Inventory management

Pricing strategies

Customer experience

Digital marketing

POS systems

CRM tools

Education

Bachelor's degree

Tools

POS systems

CRM tools

E-commerce platforms

Job description

CSU Fullerton Auxiliary Services Corporation is seeking a Small Business Consultant focused on Retail Operations and Growth to guide independent retailers. The role emphasizes practical, results-driven approaches to improve operations, pricing, inventory, and customer experience across multiple locations.

The consultant will translate real-world retail experience into actionable strategies, including e-commerce, POS, CRM, and digital marketing, to boost profitability and market presence.