Retail GM in Training — Lead Ops, Growth & Tuition

Love's Travel Stops; Hagerstown (MD); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

Flexible Scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Quarterly Bonus Program

Profit-Sharing Opportunity

Job summary

Love's Travel Stops is seeking an Operations Manager to oversee daily operations across retail store, fuel, restaurant, fresh kitchen, and truck care, ensuring safety, cleanliness, and customer satisfaction. You will lead a team, manage processes, and drive efficient operations.

You will analyze profit and loss statements, optimize scheduling, and support the General Manager with reporting and talent development to grow sales and maintain high service standards.

Qualifications

• 2+ years in retail, travel stop or c-store, big box, grocery, or department store management.
• 2+ years managing operations with an annual sales volume of $2+ million.
• 2+ years affecting and deciphering budgets and P&L statements.
• 2+ years supervising and training 5-10+ employees.
• Ability to complete pre-employment drug screen and background check.

Responsibilities

• Hands-on responsibility of multiple business operations up to and potentially including retail store, fuel, restaurant, fresh kitchen, and truck care.
• Ensure a safe, clean, and well-maintained facility through restroom and shower cleanliness, facilities, equipment maintenance, and safety checks.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and merchandising standards.
• Assist the General Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
• Understand financial reporting to include analyzing profit and loss statements and affecting changes to capture and capitalize on opportunities.
• Collaborate with managers in the efforts of talent acquisition.

Skills

Customer service

Leadership

Operations management

Budgeting & P&L

Staff training

Team collaboration

Job description

Love's Travel Stops is seeking an Operations Manager to oversee daily operations across retail store, fuel, restaurant, fresh kitchen, and truck care, ensuring safety, cleanliness, and customer satisfaction. You will lead a team, manage processes, and drive efficient operations.

You will analyze profit and loss statements, optimize scheduling, and support the General Manager with reporting and talent development to grow sales and maintain high service standards.