Retail Generalist Associate - Durango Store

Goodwill of Colorado; United States; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Daily Pay

Job summary

Goodwill of Colorado seeks an Associate II, Retail Generalist, to support multiple store departments, including donation processing, pricing, and cashier duties. The role blends production and sales floor work with strong customer service and attention to detail.

The position requires open availability, a background in retail or related fields, and the ability to operate in a fast-paced environment while delivering a positive Attitude of Gratitude to customers and donors.

Qualifications

• 1 year of experience in retail, product placement, or merchandising is desired.
• 1 year of cash handling is preferred.
• High attention to detail and the ability to adapt to changing schedules and tasks.
• Certification in all employee positions through On the Job (OJT) documentation and Powered Equipment Operator may be pursued.

Responsibilities

• Accept donations from customers and handle loading/unloading with care.
• Sort and inspect donated items for quality and value; price accordingly.
• Operate cashier transactions and balance cash drawer with accuracy.
• Keep sales floor stocked and presentable; assist customers with product questions.
• Ensure E-Commerce processing is accurate and shipments move smoothly.

Skills

Cash handling

Customer service

Education

High School diploma or equivalent

Job description

*Please Note: This position will be posted through 10/5/2026*

Pay: $17.45 Hr.

Full-Time Positions are available. Open availability is required.

Goodwill of Colorado is seeking candidates with production (for example retail, restaurant, hospitality, production, manufacturing or similar industries) as well as cash handling experience to become our Retail Generalist Associates. Career growth opportunities are prevalent within Goodwill of Colorado. Grow your experience while serving your community!

JOB SUMMARY

The Associate II, Retail Generalist, will have existing knowledge in retail products, merchandising, pricing, and quality inspection. Acting as a back-up for all areas within the retail store, the Retail Generalist could be performing multiple tasks in different departments on any given day. These tasks include but are not limited to: donation receiving, material handling, processing both hardline and softline goods, working the sales floor, and operating the cash registers. The Retail Generalist will work both in a production environment as well as being active on the sales floor. The Retail Generalist will have contact with customers and will need to provide excellent customer service displaying an Attitude of Gratitude in order to support the mission of the organization.

ESSENTIAL FUNCTIONS

• Crosstrain in other departments/areas and act as back-up for other areas as required.
• Work closely with department supervisors to determine which areas are short-handed with staff or in meeting retail store goals.
• Accept donations from customers, to include loading/unloading of product ensuring that every item is handled with care to show respect to the donor and for the item.
• Sort and inspect donated items making decisions on quality and value of product, pricing it accordingly, and researching value as necessary.
• Uses and becomes certified on pallet jack, walkie stacker, forklift, hand dolly, or other equipment or tools to effectively move and store donated product.
• Ensure that the sales floor is well stocked with product(s) according to retail store policies and procedures.
• Provide accurate cashier transactions and a balanced cash drawer with minimal errors using a computer-based point-of-sales system.
• Assist customers with product questions while providing excellent customer service.
• Ensure the production and sales floor areas are well organized, stocked, and clean to ensure store presentation and shop ability.
• Ensure E-Commerce products are processed accurately and moving to E-Commerce efficiently.
• Rotating/pulling old/unsold product(s) from the sales floor ensuring that our product selection is always new.
• Help provide a safe working environment for you, customers, and fellow employees.
• Job duties may extend beyond the tasks listed and may include additional responsibilities as required.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• A High School diploma or equivalent is preferred.

Experience

• One (1) year of experience in retail, product placement, or merchandising is desired.
• One (1) year of cash handling is preferred.

Other

• Have a high attention to detail and ability to make decisions.
• Able to adapt to frequently changing work schedules and tasks.
• Able to obtain certification in all employee positions through completion of On the Job (OJT) documentation.
• Able to obtain Powered Equipment Operator certification to safely operate equipment. Ability to operate hydraulic baler. Ability to be walkie stacker and/or forklift certified to safely operate equipment.
• Able to withstand prolonged standing, bending, and lifting up to 8-hours per day.
• Able to lift up to 75lbs, use a dolly and pallet jack as required.
• Able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary.
• Able to communicate effectively with customers, managers, supervisors, staff, and peers.

This position is eligible for Daily Pay! Work today, get paid today! Weve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Full Time employees in our Retail, Sales/Operations, Commercial Contracts are eligible for Medical, Dental, Vision, Retirement, Long Term Disability, Short Term Disability, Life and Accidental Death and Dismemberment, Flexible Spending Accounts and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave.

***Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify .

We promote a Safe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

Job Title: 506 - Associate II, Retail Generalist Dept Number: Varies – Retail

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide to Physical Requirements

• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)
• Never

LIFTING

• Heavy: 45 lbs & over - OCCASIONALLY
• Moderate: 15-44 lbs - OCCASIONALLY
• Light: 14 lbs & under - FREQUENTLY

CARRYING

• Heavy: 45 lbs & over - OCCASIONALLY
• Moderate: 15-44 lbs - OCCASIONALLY
• Light: 14 lbs & under - FREQUENTLY

PUSHING/PULLING - FREQUENTLY

REACHING

• Above Shoulder - FREQUENTLY
• At Shoulder - FREQUENTLY
• Below Shoulder - FREQUENTLY

TWISTING - FREQUENTLY

BENDING - FREQUENTLY

KNEELING/CRAWLING - OCCASIONALLY

SQUAT - OCCASIONALLY

CLIMBING

• Use of legs only (stairs) - OCCASIONALLY
• Use of arms & legs (ladders) - OCCASIONALLY

HEARING

CONTINUOUSLY

VISION

• Visual, close - CONTINUOUSLY
• Visual, distant - CONTINUOUSLY
• Visual, depth perception - CONTINUOUSLY

HANDS/FINGERS

• Simple grasping - CONTINUOUSLY
• Fine Manipulation - CONTINUOUSLY
• Repetitive Movements - CONTINUOUSLY
• WALKING - CONTINUOUSLY
• STANDING - CONTINUOUSLY
• SITTING - OCCASIONALLY
• SPEAKING - CONTINUOUSLY

OTHER, please describe -

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.