Retail Full-Time Sales Lead, Fabletics (Arrowhead Towne Center - Glendale, AZ)

170 JF Retail Services; Glendale (AZ); Presencial; USD 42 000 - 62 000; Tempo integral

Resumo da oferta

Fabletics, Inc. in Glendale, AZ is seeking a Retail Full-Time Sales Lead to deliver best-in-class customer experience and drive store performance. You will work alongside the Store Manager and a team to engage shoppers and coordinate sales activities.

You should be self-motivated, energetic, comfortable engaging the public, and capable of multi-tasking in a fast-paced environment. Previous retail leadership experience is a plus; flexibility to work evenings and weekends is expected.

Qualificações

• 1 year minimum of work experience within a retail environment.
• Prior retail management experience is a plus.
• Knowledge of active lifestyle activities (yoga, cycling, Pilates, running, etc.) preferred.
• Ability to interact with customers, employees and partners inside and outside the store environment.

Responsabilidades

• Provide best-in-class customer experience and support Sales & Operations.
• Engage customers with knowledge on fabrics, features, fit, and function of products.
• Drive customer engagement through store events, promotions, and community projects.
• Provide training and feedback around Customer Experience Playbook and performance expectations.

Conhecimentos

Retail Experience

Customer Service

Team Work

Communication

Flexibility

Ambiguity Handling

Descrição da oferta de emprego

Retail Full-Time Sales Lead

Location: Arrowhead Towne Center - Glendale, AZ!

How Do You Fit In? As the Sales Lead, you will be responsible for providing a best-in-class retail store customer experience and support in Sales & Operations. Using cutting-edge technology, you will enable our Customers to shop seamlessly between our website and retail stores. Working alongside the Store Manager, store supervisors, and a team of highly personable associates, you'll help our Customers Live their Passion. The right candidate will be a self-motivated, highly energetic individual who is comfortable engaging the public. You will join a tight knit group of key contributors who are actively working together to achieve aggressive goals and meet timelines to drive the business forward. This position will report to the Store Manager.

Responsibilities

• Embody our culture and values and providing insight to our Customers on how to Live their passion.
• Actively engage our Customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.
• Drive Customer engagement inside and outside of the store environment ranging from store events & promotions to community projects.
• Provides training and immediate feedback around our Customer Experience Playbook & other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.).
• Works in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals.
• Communicate inventory and training needs to Store Manager to increase overall Customer experience.
• Maintain store-merchandising guidelines that make the store easy to shop and add value to the Customer’s purchase journey.
• Actively participate to provide and nourish feedback to Store Manager to continuously improve the business.
• Strive for excellence meeting and exceeding Store objectives as it relates to Performance, Productivity, Efficiency, and Quality standards.
• Serve as a resource for general product knowledge to all customers and team members.
• Maintain personal sales and achieve sales goals.
• Maintain all safety and security standards and identify, communicate potential issues.
• Unpack boxes for inventory as required.
• Boxes can weigh 10-30 lbs.

Required Skills

• 1-year minimum of work experience within a retail environment.
• Prior retail management experience, a plus.
• Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition and other healthy activities.
• Ability to socially interact with Customers, Employees and Business Partners inside and outside of the store environment.
• Ability to work with large teams.
• Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
• Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity provides itself.
• Familiar with retail inventory and P.O.S. systems.
• Self-motivated, a good communicator with an innate ability to bring the best out in others.
• The ability to multi-task, set priorities and work well under pressure.
• Flexibility in work hours, open to work evenings, weekends, and national holidays.
• This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours.
• May occasionally involve stooping, kneeling, crouching and climbing ladders.
• Applicants must be 18 years of age or older.

Security Alert

Protect yourself from scams At Fabletics, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Fabletics emphasizes legitimate recruitment practices. Initial communication is primarily via official email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Teams or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.

Equal Opportunity Employer

Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable.

At Fabletics, Inc., we champion a vibrant workplace culture that thrives on diversity law and do not tolerate discrimination or harassment. We are one team from many backgrounds, innovating through diversity of individuals, who are driven by passion for creating an inclusive space for all. Fabletics, Inc. will continue to champion a workplace culture that prizes diversity and inclusivity.

Mission

At Fabletics our mission is to be the world's most fashionable, innovative and inclusive active lifestyle brand. Fabletics has been recognized as a Great Place to Work for multiple consecutive years with a positive work environment where innovation is rewarded, female leadership is championed, diversity is celebrated, and work-life balance is encouraged. We attribute our success to a culture of innovation that spans across our global offices including our Corporate HQ in El Segundo, CA!

Diversity & Inclusion

At Fabletics, we believe in creating a diverse, inclusive, and equitable environment. Fabletics believes it’s important that all our employees feel supported and empowered to be themselves, and we want to celebrate all of the amazing ways that our people bring different experiences to the table and make us better.

Fabletics Cares

Our mission with Fabletics Cares is to Foster an authentically inclusive community by championing health and wellness for all.