Retail Fulfillment Associate, Garden State Plaza - Part Time

Bloomingdale's Inc.; Paramus (NJ); On-site; USD 22,000 - 27,000; Part time

Benefits offered by this job

401(k) match

Health and wellness coverage

Paid time off

Eight paid holidays

Job summary

Macy's Inc. is looking for a Fulfillment Colleague in Paramus, NJ to blend on-floor engagement with back-of-house fulfillment. You will select merchandise, pack online orders, and assist with in-store and curbside pickup while delivering friendly, attentive service.

Ideal candidates bring strong customer service, flexible availability including weekends, and teamwork. This role supports sales goals and customer satisfaction in a dynamic retail environment.

Qualifications

• Excellent customer service and communication skills.
• Ability to work flexible hours including weekends.
• Able to lift light merchandise and assist with stocking.

Responsibilities

• Assist omni-channel customers on the sales floor and during curbside pickup.
• Select merchandise and pack online orders for shipping.
• Support in-store pickup and curbside service operations.
• Maintain a clean, organized sales floor and stockroom.
• Help achieve daily sales goals and provide friendly service.

Skills

Customer service

Flexible availability

Sales

Teamwork

Job description

Paramus, NJ, United States

• Part time Schedule
• $15.95
• -
• $19.51
• Hourly Rate*
• * based on job, location, and schedule

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Fulfillment Colleague, you will play a key role in creating a seamless and personalized shopping experience for our omni-channel customers. This role combines sales floor engagement with back-of-house fulfillment responsibilities - selecting merchandise, packing and shipping online orders with care, and assisting with in-store and curbside pickup.

You’ll greet customers with genuine hospitality, resolve issues with professionalism, and ensure each interaction is smooth and positive. Your attention to detail, teamwork, and commitment to operational excellence will help drive sales, strengthen customer loyalty, and support overall store success.

This role goes far beyond just being a behind-the-scenes support colleague. Here, the customer is at the heart of everything we do - every day, all day. If you're passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this could be the perfect fit for you!

How our Fulfillment and Receiving Colleagues spend their day…

• begin each day energized and ready to make an impact. They wear their name badge with pride and greet teammates with a warm hello. Before getting started, they review their goals, learn about new products and promotions, and prepare the store for success. Whether receiving merchandise, tagging items, or organizing the stockroom, they bring energy and focus to every task to set the day up for smooth operations and strong results.
• focus on the customer - from greeting customers warmly to actively listening and resolving issues, colleagues build trust through personal, helpful interactions - on the floor, during curbside pickups, or through timely and accurate order fulfillment.
• maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting any needed merchandise moves.
• Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name. Behind the scenes, they wrap up their day by organizing the stockroom, completing orders, and setting the team up for the next day’s success.
• We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
• excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here .

Who You Are

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• Must be able to:
  • Understand and communicate effectively with customers, co-workers, and supervisors
  • Read and understand employment policies and safety rules/procedures in English
• Be comfortable communicating and collaborating with customers and colleagues
• Meeting daily sales goal challenges
• Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
• Enjoy meeting people, learning about them, and sharing information
• Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics

Essential Physical Requirements You Will Perform

• This position requires talking, lifting, constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level.
• Requires close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here .

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

STORES00

• This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.Click here to see details on benefits.

Job Info

• Job Identification REQ_792986
• Job Category Stores
• Posting Date 08/26/2026, 02:13 PM