Retail/FS Key Account Manager

Solenis; Pennsylvania; On-site; USD 81,000 - 118,000; Full time

Benefits offered by this job

Medical, dental, vision

PTO

SIP eligible

Job summary

Solenis is seeking an experienced Key Account Manager to drive growth with regional and national Retail and Food Service customers. You will expand solutions across cleaning, floor care, food safety, and sanitation through strategic account management, business development, and data-driven decisions.

Preferred candidates live near Philadelphia, PA, with strong relationship-building skills, prospecting ability, and a track record of meeting sales targets.

Qualifications

• Bachelor's degree or equivalent work experience.
• Experience in commercial cleaning applications, chemical sales, and food service.
• Strong understanding of retail and food service operations.
• Proficient in data analysis, business reviews, and customer performance reporting.

Responsibilities

• Develop and maintain strong relationships with existing customers through regular engagement, business reviews, and strategic account planning.
• Increase account penetration, customer loyalty, and revenue growth by identifying opportunities to improve current programs and introduce new solutions.
• Engage customers at all organizational levels to align business goals, review performance metrics, and communicate industry trends, new products, and innovations.
• Generate new business opportunities through prospecting, networking, partner collaboration, lead generation campaigns, and social selling strategies.
• Collaborate with internal sales, marketing, technical, and support teams to deliver value-driven solutions and maximize customer satisfaction.

Skills

Account management

Data analysis

Communication

Negotiation

Sales experience

Education

Bachelor’s degree or equivalent

Tools

Salesforce CRM

Microsoft Office

Job description

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in 160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. For additional information about Solenis, please visit or follow us on social media.

We are seeking an experienced Key Account Manager to drive growth and strengthen partnerships with regional and national Retail and Food Service customers. This role is responsible for expanding Diversey's cleaning, floor care, food safety, and sanitation solutions through strategic account management and business development.

The ideal candidate is a results-oriented sales professional with experience in commercial cleaning, retail and food service operations, food safety, and data-driven decision-making. Success in this role requires the ability to build relationships with stakeholders at all levels, from executive leadership to frontline operations, while delivering innovative solutions that create measurable value for customers. Preferred candidates will live in the vicinity of Philadelphia, PA.

Develop and maintain strong relationships with existing customers through regular engagement, business reviews, and strategic account planning.

Increase account penetration, customer loyalty, and revenue growth by identifying opportunities to improve current programs and introduce new solutions.

Engage customers at all organizational levels to align business goals, review performance metrics, and communicate industry trends, new products, and innovations.

Generate new business opportunities through prospecting, networking, partner collaboration, lead generation campaigns, and social selling strategies.

Achieve sales and profitability targets through customer acquisition, retention, and account expansion.

Identify, present, and close multi-product solutions through demonstrations, presentations, and training programs.

Provide ongoing customer support and training across customer locations to ensure program success and adoption.

Collaborate with internal sales, marketing, technical, and support teams to deliver value-driven solutions and maximize customer satisfaction.

Maintain accurate forecasting, budgeting, CRM updates, expense reporting, and other administrative responsibilities.

Comply with all company safety policies and utilize appropriate personal protective equipment (PPE).

Proven success in strategic account management and business development.

Experience in commercial cleaning applications, chemical sales, and food service

Strong understanding of retail and food service operations.

Knowledge of food safety programs and compliance requirements.

Proficiency in data analysis, business reviews, and customer performance reporting.

Excellent communication, presentation, and relationship-building skills.

Ability to influence stakeholders from executive leadership to frontline operations.

Bachelor’s degree or equivalent work experience.

Experience with Microsoft Office products and Salesforce CRM.

Ability to travel overnight, 30-50%.

Full benefits package, including medical, dental and vision coverage from your first day

Paid time off, holidays, sick time

#remote

Sales Incentive Program ( SIP ) eligible

Manages an assigned account, or group of accounts, with the primary responsibility to create value for the assigned customers through the technical service they provide; and identifying new product opportunities and selling to existing customers. A Sales Service Professional’s sole focus is to maintain revenue, price capture and to improve gross profit. A Sales Service Professional may work on attaining new business where appropriate, but that is not their primary assignment or job responsibility.

Complete acquaintance with and understanding of the general aspects and technical phases of the job and their practical applications to problems and situations ordinarily encountered.

Researches assignments, processes, and analyzes data and may develop recommendations. Competently uses computers and other systems to access, maintain, and manipulate data. In technical or production positions, may determine methods, operations, sequences; develops and/or modifies products and equipment to requirements.

Contributes to and supports the completion of major organization activity. At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The expected compensation range for this position is between $80,730.00 and $118,404.00 plus discretionary bonuses.