Retail Front End Supervisor - Full-Time

Burlington Stores, Inc.

Pottstown (Montgomery County)

On-site

USD 2,101,000 - 2,376,000

Full time

12 days ago

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Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401 (k)

Job summary

Burlington Stores, Inc. is hiring a Full-Time Customer Service Supervisor / Selling Floor Supervisor to join the store leadership team in Pottstown, PA.

The role focuses on supervising front-end operations, coaching associates, and driving sales while upholding Burlington's core values and customer-first mindset. The position requires supervisory experience, strong interpersonal skills, and availability for full-time shifts including nights, weekends, and holidays.

Qualifications

At least 1 year of supervisory experience in off-price, big box, or specialty environment.
Strong interpersonal skills with a positive and engaging attitude.
Ability to work a full-time schedule including nights, weekends and holidays as required.
Ability to move/handle/lift store merchandise weighing 40 lbs. or more, and stand/walk for extended periods.

Responsibilities

Supervise all store functions and associates while in the role of Manager on Duty.
Maximize sales results through training, developing, and coaching direct reports.
Promote safety for customers and associates by adhering to company guidelines.
Cultivate a diverse culture based on teamwork and collaboration.
Provide exceptional, friendly, and professional customer service at all times.

Skills

Supervisory experience

Interpersonal skills

Customer service excellence

Flexibility (nights/weekends/holidays)

Job description

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor.

As a Retail Front End Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping-stone to a management role within our expanding organization. Are you a self-starter with the ability to supervise store operations efficiently and effectively? If you are a proven leader who understands the value of building strong teams and partnerships to drive results, this is the right opportunity for you!

At Burlington, we live by our Core Values:

Drive Results
Trust & Respect Each Other
Build Teams & Partnerships

Burlington Benefits:

Growth Opportunities
Competitive Pay
Flexible Hours
15-30% Associate Discount
Medical, Dental, and Vision Coverage
Employee Assistance Program
Life and Disability Insurance
Paid Time Off
Paid Holidays
401 (k)

Key Responsibilities:

Supervise all store functions and associates while in the role of Manager on Duty
Maximize sales results through training, developing, and coaching of direct reports
Promote safety for both our customers and associates by adhering to company guidelines
Cultivate a diverse culture based on teamwork and collaboration
Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times
Reinforce our company Asset Protection strategies to eliminate shortage
Assist in recruiting, interviewing, and onboarding new associates
Participate in weekly workload planning meetings
Drives Community Relations participation through company programs and partnerships
Coordinate meal and break periods and monitors schedule adherence

Requirements:

At least 1 year of supervisory experience within an off-price, big box, or a specialty environment
Strong interpersonal skills with a positive and engaging attitude
Ability to work a full-time schedule including nights, weekends and holidays as required
Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time

At Burlington we’re opening more stores nationwide to provide you with even more locations to enjoy our amazing prices on the brands and styles you love. As we grow, you can too through a variety of training and development opportunities!

Come join our team. You’re going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.

Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Base Pay:

$15.25 per hour - $17.25 per hour

Location

01149 - Pottstown

Posting Number

P1-1077748-10

Address

140 Upland Square Drive

Zip Code

19464

Position Type

Regular Full-Time