Retail Freight & Stock Associate — Flexible Hours

Five Below; Norridge, Northern (IL, KY); On-site; USD 18,000 - 25,000; Part time

Job summary

Five Below in Norridge, IL is seeking part-time Sales Associates to deliver outstanding customer service, drive sales, and keep merchandise organized. You’ll need friendly communication, a willingness to learn POS systems, and a flexible schedule.

Greet customers, answer questions, restock, process transactions, and support store events. Starting wage is $15.40 per hour; must be at least 16 and comfortable with technology.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information‑gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on‑the‑job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication

Problem solving

Tech literacy

Tools

Cash registers

Hand-held devices

Mobile devices

Job description

Five Below in Norridge, IL is seeking part-time Sales Associates to deliver outstanding customer service, drive sales, and keep merchandise organized. You’ll need friendly communication, a willingness to learn POS systems, and a flexible schedule.

Greet customers, answer questions, restock, process transactions, and support store events. Starting wage is $15.40 per hour; must be at least 16 and comfortable with technology.