retail - framing manager

Michaels Stores

Evansville (IN)

On-site

USD 48,000 - 72,000

Full time

14 days+

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Benefits offered by this job

401(k) with employer match

Employee Assistance Program

medical

dental

vision coverage

telemedicine services

flexible spending accounts

commuter benefits

tuition assistance

adoption assistance

voluntary insurance options

employee discounts

Job summary

Michaels Stores in Evansville, IN is seeking a Store Manager to lead a framing team and drive sales for custom framing solutions. You will coach staff, plan workloads with the Store Manager, and ensure exceptional customer service while maintaining store standards.

The role requires strong leadership, experience in retail management or framing, and the ability to work nights/weekends as needed. Benefits accompany this opportunity.

Qualifications

Basic computer skills and familiarity with store systems.
Previous custom framing or retail management experience is preferred.
Ability to supervise, coach and develop a sales team.

Responsibilities

Assist Store Manager in leading and managing adherence to SOPs and company programs to ensure compliance with laws and requirements; oversee store conditions and results.
Develop and coach the team selling behaviors.
Lead the delivery of high-quality custom framing solutions to customers on time by planning workload with the Store Manager.
Achieve KPIs and manage the framing team to meet their role KPIs.
Review sales and production workload and build plans and sales floor time for networking.
Manage inventory and shrink/safety programs as assigned.
Serve as Manager on Duty (MOD) and participate in talent development activities.

Skills

Retail management

Team leadership

Customer service

Coaching

Job description

Store - EVANSVILLE, IN

Lead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing sales. Assist customers in creating a memorable framing solution for their art.

Major Activities

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results

Develop and coach the team selling behaviors

Leads the delivery of high-quality custom framing solutions to our customers on time by planning workload in partnership with the Store Manager

Achieve your KPI’s and manage the framing team to achieve their role KPI’s

Review sales and production workload and build plans and sales floor time for networking.

Manage and execute the inventory management processes as assigned

Manage and execute shrink and safety programs.

Serve as Manager on Duty (MOD)

Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Mgmt. activities of your team; utilize the leadership competencies for continued self-development

Partners with MOD’s daily on the expectations of framing and other framers.

Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others

Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget

Follow Standard Operating Procedures (SOPs) and Company programs and ensure a safe environment

Acknowledge customers, help locate product and provide solutions

Assist with Omni channel processes

Other Duties As Assigned

Minimum Type of experience the job requires

Basic computer skills

Preferred Type Of Experience The Job Requires

Previous custom framing experience is preferred

Retail management experience

Experience leading a sales team

Physical Requirements

Regular bending, lifting, carrying, reaching and stretching

Ability to move throughout the store

Ability to remain standing for long periods of time

Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment

If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

Work Environment

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.comandMichaels.ca.The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visitwww.michaels.com.

Michaels offers a range of benefits to support team members and their families.

401(k) with employer match

an Employee Assistance Program

medical

dental

vision coverage

telemedicine services

flexible spending accounts

commuter benefits

tuition assistance

adoption assistance

and various voluntary insurance options

employee discounts and access to partner discount programs

For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).