Retail Food Service Manager

Aladdin; West Liberty (WV); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Vision

UNUM voluntary for accident/illness

Discount program

Commuter benefits

EAP

401k

Sick time

Holiday pay

Tuition reimbursement

Paid time off

Job summary

Elior Collegiate Dining is seeking a motivated retail food service manager to lead a dining operation at West Liberty University in West Virginia. You will oversee a team, ensure service quality, and drive adherence to safety and sanitation standards while managing budgets and purchasing.

The role requires coordinating food service operations, supporting hourly staff and executives, and delivering strong customer service in a diverse environment.

Qualifications

• Minimum two years of experience coordinating food service operations.
• Experience with industrial cooking.
• Excellent communication with hourly staff and executives.
• Ability to manage in a diverse environment with focus on client and customer service.

Responsibilities

• Oversee all functions of the food service department and resources.
• Lead and train a team of associates, including hiring.
• Ensure culinary, safety, and sanitation standards are met.
• Budget for the department and manage purchasing and forecasts.
• Coordinate with district manager on dining service operations.

Skills

Operations coordination

Industrial cooking

Communication skills

Diversity focus

MS Office

Job description

The Role at a glance:

We are looking to add a motivated, effective retail food service manager to our Elior Collegiate team in West Liberty. As a retail food service manager, you will have the opportunity to lead a talented team of food service workers and manage all aspects of a food service department to ensure that students, faculty & customers and clients never miss a meal.

What you'll be doing:

• Managing all functions of the food service department and its resources.
• Manage and lead a team of associates, including hiring and training new employees.
• Ensuring that staff meet all culinary, safety, and sanitation standards and regulations.
• Budgeting for the department, including directly purchasing ingredients and ensuring the account meets all targets and forecasts.
• Conferring with the district manager or other departments regarding the technical and administrative aspects of dining service.

What we're looking for:

Must-haves:

• At least two years of experience coordinating food service operations.
• Previous experience with industrial cooking.
• Excellent communication skills and experience communicating with both hourly staff and company executives.
• The ability to manage in a diverse environment with a strong focus on client and customer services and satisfaction.
• Experience with and knowledge of all Microsoft Office suite applications.

Nice-to-haves:

• ServSafe and/or HACCP certification

Where you'll be working:

West Liberty University

Compensation Range

Up to $60,000 depending on experience

• Medical (FT Employees)
• Vision
• Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
• Discount Program
• Commuter Benefits (Parking and Transit)
• EAP
• 401k
• Sick Time
• Holiday Pay (9 paid holidays)
• Tuition Reimbursement (FT Employees)
• Paid Time Off

About Elior Collegiate:

Elior Collegiate Dining is rewriting the rules of campus dining, serving up bold flavors, fresh ideas, and high-impact experiences that fuel student life. We partner with forward-thinking colleges and universities to create vibrant, customized dining programs that spark connection, celebrate culture, and make food a defining part of the college journey.

About Elior-North America:

Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

Disclaimer: This job description can be revised by management as needed.