Retail Food Safety Program Manager, Food Safety Operations Program Team

Amazon; Nashville (TN); On-site; USD 109,000 - 185,000; Full time

Job summary

Join a forward-thinking company as a Retail Food Safety Program Manager, where you will elevate food safety standards across a vast network. This dynamic role blends strategic planning with innovative program development, ensuring compliance and driving continuous improvement. Collaborate with diverse stakeholders to implement effective training programs and optimize vendor performance. Your expertise will help shape the future of food safety operations, reinforcing customer trust and supporting scalable business growth. If you're passionate about food safety and eager to make an impact, this opportunity is perfect for you.

Benefits

Medical benefits

Financial benefits

Equity options

Sign-on payments

Qualifications

• 5+ years managing Food Safety in large-scale retail or manufacturing.
• Bachelor’s degree in Food Science or a related field is required.

Responsibilities

• Develop and optimize Food Safety Operations programs and protocols.
• Lead cross-functional teams to implement food safety initiatives.

Skills

Food Safety Management

Program Management

Analytical Skills

Strategic Planning

Communication Skills

Education

Bachelor’s degree in Food Science

Master’s degree in Food Science

Tools

Microsoft Office

Job description

Retail Food Safety Program Manager, Food Safety Operations Program Team

Job ID: 2871976 | Amazon Operations Services US LLC

The North American Food Safety Operations Program Team ensures that all Amazon Distribution and Retail/Grocery Fulfillment sites meet safety criteria, regulatory requirements and brand standards. They collaborate with a diverse range of internal stakeholders to develop and implement comprehensive policies and procedures across the fulfillment network. They excel at translating food safety initiatives into clear, actionable guidelines, facilitating seamless adoption across the fulfillment network.

Key job responsibilities

1. Develop, enhance, and optimize Amazon Food Safety Operations programs and standard work protocols, ensuring alignment with industry best practices and regulatory requirements.
2. Design, implement, and evaluate comprehensive training programs to drive food safety execution at the retail level for maximum proficiency and effectiveness.
3. Develop, enhance, and optimize requirements for third party vendors (e.g., pest control vendor, sanitation vendor) and manage their performance.
4. Proactively identify opportunities for leveraging external expertise, then source, manage, and collaborate with third-party consultants for validations, research, and benchmarking to continuously improve food safety programs.
5. Establish and maintain a robust set of program metrics and key performance indicators (KPIs) to measure output performance, track progress, and identify areas for improvement in food safety programs, using data-driven insights to inform continuous improvement efforts.
6. Lead cross-functional teams to implement food safety initiatives, ensuring seamless integration with existing operational processes and systems.
7. Compose and edit detailed business review documents to effectively communicate food safety program health and program improvement initiatives.

A day in the life

In this role, you will be elevating food safety compliance standards across Amazon's network of Distribution and Retail/Grocery Fulfillment sites. Your typical day will blend strategic planning with innovative program development. You’ll work with a diverse range of internal stakeholders to ensure smooth implementation of program changes. You'll analyze trends, conduct comprehensive program assessments, and collaborate with third-party experts when required to continuously enhance our processes. This fast-paced role requires a balance of strategic thinking and analytical skills.

About the team

The North American Food Safety Operations Program Team designs, enhances, and governs operational food safety programs that drive compliance, mitigate risk, and support scalable business growth. We collaborate across stakeholder groups to drive food safety standards, standard work, culture, and training. We leverage metrics and technology for continuous improvement. Our initiatives ensure the safety of products for millions of customers, reinforcing their confidence in Amazon.

BASIC QUALIFICATIONS

1. Bachelor’s degree in Food Science or a related field.
2. 5+ years of experience managing Food Safety and Quality in a large-scale retail or manufacturing environment (multi-store/multi-plant).
3. Experience applying Food Code requirements across local, state, and federal food regulations.
4. Experience leveraging technology to drive process improvements.
5. Program management experience.
6. Knowledge of Microsoft Office products and applications at an advanced level.

PREFERRED QUALIFICATIONS

1. Master’s degree in Food Science or related field.
2. Participation in Food Industry Councils and Working Groups.
3. Online/retail experience.
4. Proven ability to execute strategic programs across a large scale.
5. Demonstrated ability to write clear, concise, and compelling narratives.
6. Ability to work independently and autonomously.
7. Self-motivated with critical attention to detail, deadlines and reporting.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109,000/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit this link.