Retail Floor Team Member - Part time

Whole Foods Market; New York (NY); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits program

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market is seeking Team Members to be cross-trained across departments, learning about products and store operations while delivering excellent customer service. You will rotate through cashiering, coffee venue, facing, and stocking, and contribute to price accuracy and stock management.

Join us to uphold safety standards, participate in inventories, and engage with leadership. Positions require flexible schedules and a commitment to learning in a vibrant retail environment.

Qualifications

• Basic computer skills.
• Proactive problem-solver with excellent follow-through, listening skills, and the ability to follow instructions and procedures.
• Clear and effective communication style, both written and verbal.
• Ability to build and maintain positive relationships across levels of the business.
• Supports the Daily Shop culture and Whole Foods Market’s Core Values.
• Demonstrates responsibility and accountability in completing tasks.
• Proven experience meeting customer service expectations with customers, vendors, and fellow team members.
• Proper use of equipment (knives, PPE, forklift, pallet jacks, hand trucks, baler, etc.).
• Able to perform the physical requirements of the job with or without accommodation.
• Desire to be part of a new brand.

Responsibilities

• Provide exceptional customer service and address customer needs promptly.
• Cross-train and work in multiple areas throughout the store (cashiering, coffee venue, facing, stocking).
• Audit store tags, signs, and scale prices for accuracy.
• Rotate products and remove out-of-date items.
• Be aware of new products and their placement.
• Support high retail standards and SOPs.
• Participate in inventories (fiscal period and quarter end).
• Communicate pertinent information to leadership.
• Stay informed on company and store-level information from leadership.
• Complete required training on time.
• Maintain a positive work environment.
• Answer phones with courteous etiquette.
• Follow health, sanitation procedures and safe work practices.
• Support store cleanliness and food safety.
• Attend leadership meetings and daily huddles.

Skills

Customer service

Communication

Problem solving

Teamwork

Safety procedures

Physical stamina

Tools

Forklift operation

Pallet jacks

Job description

Job Profile Summary Team Members will have the exciting opportunity to be cross-trained and work throughout various departments, constantly learning about new products and areas of the store.

Responsibilities

• Provide exceptional customer service and address the needs of customers in a timely and effective manner.
• Will be cross-trained and work in multiple areas throughout the store, including cashiering/SCO, coffee venue, facing, and stocking.
• Supports the auditing of store tags, signs, and scale prices to confirm tag / signage / price accuracy.
• Rotate products and remove out-of-date products.
• Be aware of new products and their placement.
• Support the highest retail standards are being met.
• Follow all Daily Shop program, goals, and all Standards Operating Procedures (SOPs).
• Participate in fiscal period and quarter end inventories.
• Communicate all pertinent information to leadership.
• Stay informed on all company and store level information from leadership.
• Complete all required training on time.
• Maintain a positive work environment.
• Use courteous and proper phone etiquette when answering the phones and pages.
• Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices.
• Support overall store cleanliness and maintenance. Follow established food safety, organic guidelines, and procedures.
• Attend all meetings as assigned by Leadership, including daily huddles.

Knowledge, Skills, & Abilities

• Basic computer skills.
• Proactive problem-solver with excellent follow-through, listening skills, and ability to follow instructions and procedures.
• Clear and effective communication style, both written and verbal.
• Ability to build and maintain positive relationships with individuals in positions throughout various levels of the business.
• Supports the Daily Shop culture and is an example of Whole Foods Market’s Core Values.
• Demonstrates responsibility and accountability in recognizing and accomplishing all tasks where there is a direct job responsibility.
• Proven experience meeting all customer service expectations and standards when interacting with customers, vendors, and fellow Team Members.
• Proper use of, which may include but not limited to, knives, personal protective equipment, forklift, pallet jacks, hand trucks, six-wheel carts, baler (must be 18 years of age or older) and all other equipment used during preparation and clean up within department and store.
• Able to perform the physical requirements of the job with or without reasonable accommodation.
• Desire to be a part of a new, exciting brand.

Desired Work Experiences

• Prior retail, restaurant or hospitality experience is preferred.

Physical Requirements/ Working Conditions

• Must be able to lift fifty pounds.
• In an 8-hour workday: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires the following motions: bending, twisting, squatting, and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Ability to work in a wet and cold environment.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.

The wage range for this position is $18.75-$25.40 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).

New entry level Team Members who successfully complete their first 90-days of employment and who remain actively employed in an eligible role, may be eligible for a base rate increase after their 90-day anniversary.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.