Retail Floor Lead: Customer Experience & Team Leadership

jobr.pro; Washington (District of Columbia); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Employee Assistance Program

Generous Vuori Discount & Industry Perks

Paid Time Off

Wellness & Fitness benefits

Job summary

jobr.pro is looking for a Retail Store Floor Lead in Washington, DC to lead the retail sales team and enhance customer experiences. You will supervise the sales floor, motivate the team toward sales goals, and ensure the highest level of performance and customer service.

The role requires availability for morning and evening shifts, with a focus on customer satisfaction and team collaboration. Employees are offered health insurance, paid time off, and a generous discount.

Qualifications

• Available for 8-hour shifts, 5 days a week, including at least one weekend day.
• Demonstrates punctuality and attendance as a leader.
• Ability to foster relationships with both customers and colleagues.

Responsibilities

• Lead the retail sales team and ensure amazing customer experiences.
• Motivate the team to meet sales goals in a collaborative environment.
• Manage day-to-day store operations when the Store Manager is absent.

Skills

Customer service expertise

Strong organizational skills

Excellent communication skills

Ability to prioritize tasks

Job description

jobr.pro is looking for a Retail Store Floor Lead in Washington, DC to lead the retail sales team and enhance customer experiences. You will supervise the sales floor, motivate the team toward sales goals, and ensure the highest level of performance and customer service.

The role requires availability for morning and evening shifts, with a focus on customer satisfaction and team collaboration. Employees are offered health insurance, paid time off, and a generous discount.