Retail Experience Associate: Growth & Benefits

R551US The Finish Line, Inc.; Springfield (IL); On-site; USD 17,000 - 24,000; Full time

Job summary

The Finish Line, Inc. in Springfield, IL is seeking a Store Associate to support daily store operations and deliver outstanding customer experiences. You will assist customers, handle merchandise, and contribute to sales goals.

Ideal candidates are reliable, customer-focused, and able to work in a fast-paced retail environment. This role offers flexible hours, weekends, and opportunities for growth within a nationwide brand.

Qualifications

• Experience: Proven experience in retail or similar role, with a track record of achieving sales targets is preferred.
• A customer-centric approach with a passion for delivering outstanding service and memorable shopping experiences.
• Strong interpersonal and communication skills with ability to work in a fast-paced environment and handle multiple tasks.
• Willingness to work flexible hours, including weekends and holidays.
• Basic math skills and familiarity with POS systems.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations. Additional duties and projects as required.

Skills

Retail experience

Customer service

Communication skills

Team collaboration

Flexibility

POS system familiarity

Job description

The Finish Line, Inc. in Springfield, IL is seeking a Store Associate to support daily store operations and deliver outstanding customer experiences. You will assist customers, handle merchandise, and contribute to sales goals.

Ideal candidates are reliable, customer-focused, and able to work in a fast-paced retail environment. This role offers flexible hours, weekends, and opportunities for growth within a nationwide brand.