Retail Experience Associate — Fast-Paced Athletic Store

JD Sports Fashion; Ponce (PR); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Retirement plans

Job summary

The Finish Line, Inc. is seeking a proactive Associate to join our retail team in a dynamic, fast-paced environment. You will assist with daily operations, create an exceptional shopping experience, and support sales initiatives while upholding company standards.

Responsibilities include delivering outstanding customer service, helping manage inventory, merchandising, and store upkeep. Flexibility to work varied hours, including weekends, is essential for success.

Qualifications

• Experience in retail or similar role, with a track record of achieving sales targets is preferred.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Communication & Collaboration: Strong interpersonal and communication skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Flexibility: Willingness to work flexible hours, including weekends and holidays.
• Tech-Savvy: Basic math skills and familiarity with POS systems.
• Clear spoken English to effectively communicate with customers.
• Proficiency in reading, writing, and basic math in English to handle business tasks and understand sales reports.

Responsibilities

• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Take part in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Team Collaboration: Work collaboratively with team members to achieve store sales and operational goals. Adhere to store policies and procedures, including health and safety regulations.
• Additional duties and projects as required.

Skills

Customer service

Communication

Teamwork

Flexibility

Multitasking

English fluency

POS systems

Tools

POS systems

Job description

The Finish Line, Inc. is seeking a proactive Associate to join our retail team in a dynamic, fast-paced environment. You will assist with daily operations, create an exceptional shopping experience, and support sales initiatives while upholding company standards.

Responsibilities include delivering outstanding customer service, helping manage inventory, merchandising, and store upkeep. Flexibility to work varied hours, including weekends, is essential for success.