Retail Engagement Specialist

2020 Companies; Madison Heights (MI); On-site; USD 63,370,000 - 69,707,000; Full time

Benefits offered by this job

No weekends

Weekly pay

Paid training and onboarding support

Mileage reimbursement and paid travel

Next-day pay options

Full benefits package including health

Company-provided mobile device

Job summary

2020 Companies is seeking a Retail Engagement Specialist to visit local retailers in your market, educate on the client’s financial services and program benefits, and build strong relationships that drive program growth.

Join a field-based team with daily territory travel, no weekends, paid training, mileage reimbursement, and a comprehensive benefits package. You will represent the brand in-store and help retailers maximize value of the program.

Qualifications

• This position requires strong communication and interpersonal skills.
• Field-based role visiting local retailers to maximize program value.
• Face of the brand delivering education and a great customer experience in-store.

Responsibilities

• Visit retail locations within your territory and engage with merchants professionally.
• Educate new merchants on client financial services and program benefits.
• Provide on-site support, answer questions, and address concerns to ensure understanding.
• Place and maintain POS materials and branding in-store.
• Document visits and track activity using mobile tools and reporting systems.
• Collaborate with leadership to meet territory goals and coverage expectations.

Skills

Communication skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

Job Type: Regular

Work Location: Market - AMRET - MI - Detroit 169

Overview

Join 2020 Companies as a Retail Engagement Specialist and play a key role in building retail partner relationships, increasing program visibility, and supporting business growth across your territory!

Schedule

Monday - Friday

Pay

$23 per hour plus 10% Monthly Bonus Opportunity

Requirements

• This position requires a personal vehicle, valid driver's license, proof of insurance, and successful completion of a Motor Vehicle Record (MVR) screening.
• This is a field-based role where you will visit local retailers and ensure they understand how to maximize the value of the program.
• You will serve as the face of the brand in the field building relationships, providing education, and ensuring a strong customer experience at each location.

What You’ll Do

• Visit retail locations within your assigned territory and engage with merchants in a professional, relationship-focused manner.
• Introduce and educate new merchants on the client’s financial services and program benefits.
• Provide on-site support, answer questions, and address concerns to ensure merchant understanding and confidence.
• Place and maintain point-of-sale materials and branding in-store.
• Document visits and track activity using mobile tools and reporting systems.
• Work closely with leadership to ensure territory goals and coverage expectations are met.

What This Role Looks Like

Day-to-Day Field-based position with daily travel within your assigned territory.

Approximately 22-35 retail visits per day depending on geography and scheduling.

Mix of in-store engagement, driving, and administrative follow-up.

Independent work style with strong support from leadership and training teams.

What’s In It for You

• No weekends
• Weekly Pay (DailyPay Options Available)
• Paid training and onboarding support
• Mileage reimbursement and paid travel time
• Next-day pay options available
• Full benefits package including medical, dental, vision, PTO, and 401(k)
• Company-provided mobile device and materials

What We’re Looking For

• Strong communication and interpersonal skills
• Comfortable working independently in a field-based environment
• Organized, reliable, and able to manage a daily route
• Adaptable, professional, and customer-focused
• Prior retail, sales, field marketing, or customer-facing experience is a plus

Job Description

• Partner with the client to train and advocate client products at the retailer
• Drive merchant awareness within your assigned territory
• Maintain professional interaction with both merchants and fellow employees
• Attempt to place point of purchase signage on exterior and/or interior of business
• Advise merchants by providing information on products
• Audit and record competitive products, promotions, merchandising, displays and merchant feedback
• Travel to major markets and events for iconic launches to promote products
• Contribute to team effort by assisting in launch-related activities, as needed
• Responsible for accurately tracking and communicating all activity to Retail Operations
• Ensure feedback reporting is submitted in timely manner

Performance Measurements

• Meet or exceed quarterly visit goals
• Meet or exceed weekly in store time goals
• Visit multiple store locations on a daily and weekly basis
• Effectively schedule store visits two weeks or more in advance
• Effectively execute assigned activities inside each location during all visits
• Effectively demonstrate an ability to establish and influence business relationships through merchant awareness, POP placement and consistent productivity
• Record and maintain appropriate documentation for each visit

Qualifications

• High school diploma or equivalent experience required
• Six (6) months prior sales, promotion, retail, or marketing experience
• Demonstrated knowledge of products and services
• Excellent communications, presentation, interpersonal and problem‑solving skills
• Impeccable integrity and commitment to customer satisfaction
• Ability to lift and carry up to 15 lbs. at a time
• Ability to multi-task in a fast‑paced, team environment
• Ability to maintain customer confidentiality
• Reliable transportation within assigned territory

We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best‑in‑class experience for employees. Whether that’s paid holidays, long‑term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

2020 Companies is one of the premier outsourced sales and marketing agencies in the United States. Over the past 31 years, our success has resulted from our relentless passion for elevating consumers, team members, and clients.

WHAT WE DO

Whether launching new products, penetrating new consumer segments, or executing sales and marketing strategies, we can help you reach your business goals.

WHERE WE DO IT

Our initiatives deliver a better return on investment for clients and retailers alike. We train our staff to succeed in any environment and every situation. We equip them with the experience and flexibility to help build brands and exceed goals. From the top of the Fortune 500 to smaller companies ready to expand their market share, 2020 Companies partners with clients of all sizes.

HOW DO WE DO IT

To guarantee the best team, we recruit, train, and deploy people who meet the exact needs of our clients’ businesses. Teamwork is the foundation of our AMPLIFY training program. We train team members to build relationships with each other, retailers, and consumers. Our blended learning environment inspires team members to be flexible, engaging, and adept at solving problems.

We have never missed a launch. 2020 Companies is built on scalable infrastructure, industry‑leading speed to market, and benchmark‑breaking results. To meet our clients’ goals and deadlines, we recruit, train, staff, and manage the right team for every project. We tailor our initiatives to meet their goals and scale the staff to fit the size and deployment timetable they need.

What You Can Expect From 2020 Companies

We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best‑in‑class experience for employees. Whether that’s paid holidays, long‑term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

WHO WE ARE

2020 Companies is one of the premier outsourced sales and marketing agencies in the United States. Over the past 31 years, our success has resulted from our relentless passion for elevating consumers, team members, and clients.

WHAT WE DO

Whether launching new products, penetrating new consumer segments, or executing sales and marketing strategies, we can help you reach your business goals.

WHERE WE DO IT

Our initiatives deliver a better return on investment for clients and retailers alike. We train our staff to succeed in any environment and every situation. We equip them with the experience and flexibility to help build brands and exceed goals. From the top of the Fortune 500 to smaller companies ready to expand their market share, 2020 Companies partners with clients of all sizes.

HOW DO WE DO IT

To guarantee the best team, we recruit, train, and deploy people who meet the exact needs of our clients’ businesses. Teamwork is the foundation of our AMPLIFY training program. We train team members to build relationships with each other, retailers, and consumers. Our blended learning environment inspires team members to be flexible, engaging, and adept at solving problems.

WHAT YOU CAN EXPECT FROM 2020 COMPANIES

We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best‑in‑class experience for employees. Whether that’s paid holidays, long‑term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020 COMPANIES’ COMMITMENT

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.