Retail Employee

Container Store; Massachusetts; On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

401(k) plan

Employee discounts

Paid time off

Flexible scheduling

Job summary

The Container Store in Massachusetts is seeking a Retail Employee / Project Specialist to warmly greet customers, suggest organization solutions, and design or sell custom closets. You’ll also handle checkout, enroll customers in the rewards program, and ensure the floor is stocked and presentable to brand standards.

You’ll work with a team, enjoy flexible scheduling, and benefit from competitive pay, health plans, a 401(k), employee discounts, and PTO.

Qualifications

• Retail experience is a plus.
• Strong computer skills.
• Enjoys engaging with customers.
• Willing to work flexible retail hours.
• Must be at least 18 years of age.

Responsibilities

• Greet customers and assist with store visits.
• Suggest solutions to organizational challenges throughout the store.
• Designs and sells storage and organization solutions.
• Process transactions at checkout and enroll customers in rewards.
• Assist with curbside pickup and delivery orders.
• Keep shelves stocked and store clean and organized.
• Organize stockroom to support selling efforts.

Skills

Retail sales experience

Strong computer skills

People engagement

Flexibility in scheduling

Education

High school diploma preferred

Job description

Overview

The Retail Employee / Project Specialist is responsible for performing a range of duties that ensures our customers have an amazing experience whether shopping in our store or picking up an order.

What We Stand For

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.

Responsibilities

• Welcomes and greets all customers either as Host in the front entrance or throughout the store
• Connects with our customers throughout the store suggesting solutions to their organizational challenges
• Designs and sells custom closets and other storage and organization solutions
• Serves as a register person with strong focus on providing a great customer experience during check out
• Introduces and enrolls customers in our rewards program
• Works merchandise processing during early morning or evenings (based on the schedule)
• Maintains the Sales Floor – keeping shelves full and presented according to our brand standards.
• Supports carryout to our customers cars whether through curbside or in the parking lot/garages.
• Assists with cleaning routines around the store – including dusting, restrooms and vacuuming
• Processes customers’ orders for curbside pick-up and/or delivery
• Organizes the stockroom, ensuring it is well-maintained to support selling efforts of the store
• Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail
• Actively engages with customers to solve their organizational challenges

We believe in taking care of our team.That's why we offer a comprehensive benefits package that goes beyond just health insurance (though we've got that covered too!). Here at The Container Store, we're passionate about helping youcontain your health,grow your career, andfind balance in your life.

Here’s a peek at what you can expect:

• Rewarding payto recognize the value you bring to the team. Starting at $17.00 an hour, up to $18.50 an hour.
• Competitive health, dental, and vision plansto keep you and your loved ones well.
• 401(k) retirement savings planwith optional investment guidance and assistance offered through Fidelity.
• Unique "1equals3" websitefor easy access to your benefits information and company updates.
• We’ve got your back!Competitive sick pay and PTO plan to ensure you can take time off to recharge and come back feeling your best.

For our full-time associates, we offer even more:

• Peace-of-mind benefits:Basic life insurance, disability insurance options, accident insurance, critical illness insurance, hospital indemnity insurance and flexible spending accounts (FSAs).
• Family-focused support:Considerate parental leave policies, adoption and surrogacy assistance, and fertility & maternity support program.
• Work-life balance boosters:Paid holidays, gym membership discounts, and a qualified transportation benefits program to save on commutes.
• Discounts galore:Enjoy a hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards, and pet insurance (because fur-babies matter!).
• Recognition you deserve: We honor our employees with service awards and retirement gifts, celebrate those who exemplify our core principles, and recognize exceptional daily contributions.
• Thriving with diversity:Participate in our Employee Resource and Affinity Groups and help guide how we give back to the community, while having a space to connect, support one another, and celebrate cultural heritages.

But that’s not all!We offer a fun and collaborative work environment where you can learn, grow, and make a real difference.

Qualifications

• High school diploma preferred
• Retail sales experience a plus
• Strong computer skills
• Enjoys engaging with people and connecting with customers
• Understands retail is an ever-changing industry and requires flexibility in scheduling
• Must be at least 18 years of age

The Container Store promotes a smoke-free, drug-free environment.

We are proud to be an Equal Opportunity Employerand comply with the

Americans with Disabilities Act

Stores Physical Requirements

State Specific Notices