Retail Donation Attendant

MERS / Missouri Goodwill Industries; Glen Carbon (IL); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Monthly bonus up to $250

Medical, dental, and vision benefits

401(k)/403(b) retirement options

PTO accrual and paid holidays

Flexible schedules

Job summary

MERS/Missouri Goodwill Industries in Glen Carbon is seeking an energetic Retail Donation Attendant to greet donors, assist with drop-offs, and thank supporters. You will handle donations with care, sort goods, and help keep the store clean and organized for customers.

The role offers a monthly bonus up to $250 and benefits for full-time staff, with opportunities to grow within a mission-driven organization focused on Changing Lives Through the Power of Work.

Qualifications

• No degree required; HS diploma/GED preferred.
• Ability to communicate effectively with co-workers, customers, and management.
• Must be organized and able to interact with a diverse work population.
• Math skills include addition, subtraction, multiplication, and division.

Responsibilities

• Provide positive customer service interactions with donors and acknowledge donations.
• Handle donations with care and respect, sorting into categories (sales floor, seasonal, online, etc.).
• Notify management of hazardous or inappropriate merchandise.
• Maintain store cleanliness and organized stock, and support cross-functional teamwork.
• Uphold safety and security regulations and dress code.

Skills

Communication

Organization

Customer service

Math skills

Job description

Career Opportunities: Retail Donation Attendant (7972)

MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professionalRetail Donation Attendantto join ourGlen Carbon Store - Junctionteam! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility.

If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you.

Qualifications

• No degree is required. High School Diploma/GED Preferred.
• The ability to communicate effectively with co-workers, customers, and management.
• Must be organized and capable of interacting with a diverse work population.
• Necessary math skills include addition, subtraction, multiplication, and division.

Primary Duties/Responsibilities

• Provide positive customer service interactions, including greetings, assisting donors with their donation drop off, and offering thanks and any donation incentive and tax receipt.
• Handles all donations with care and respect.
• Sorts donated goods and purchased goods into categories: sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
• Notifies management of hazardous, valuable, or inappropriate merchandise/materials being donated.
• Maintains high quality and high quantity standards while working quickly and steadily.
• Stocks straighten, rotate, and maintain the cleanliness of the entire store area efficiently and to standard.
• Upholds store cleanliness standards by sweeping, dusting, mopping, and shining surfaces.
• Establishes and maintains positive and professional relationships with team members and leadership and works cross-functionally with other teams to increase communication.
• Utilizes safe work practices through awareness and observation and contributes to ensuring the workplace is hazard‑free by removing obstructions and keeping aisles and designated walkways debris‑free.
• Maintain a professional appearance always, adhering to MERS/Goodwill's dress code.
• Safeguards agency assets, including cash, donated items, and purchased items, from harm, damage, or theft. Reports any incidents of theft or unauthorized possession of agency assets.
• Must adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
• All other duties as assigned.
• Monthly Bonus Up to $250.00
• Individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Paid holidays
• Flexible Schedules

MERS Missouri Goodwill is an equal‑opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non‑merit factor.

MERS Missouri Goodwill requires various background and records checks upon employment.