Retail District Manager

Acosta, Inc.; Oklahoma City (OK); On-site; USD 40,000 - 50,000; Full time

Job summary

Premium Retail Services, LLC is seeking a Retail District Manager to lead a team of Retail Coverage Merchandisers and Lead Merchandisers, driving in-store results across designated territories. You will supervise recruiting, onboarding, coaching, and performance development while aligning with client expectations.

You will manage field operations, coordinate with store personnel, and ensure compliance, reporting, and resource delivery.

Qualifications

• High School Diploma or Equivalent.
• Associate degree preferred.
• Some college with management/supervisory experience (2+ years).
• Prior sales, retail or customer service experience or reset responsibility.

Responsibilities

• Lead and manage the Retail Coverage Merchandiser/Lead Merchandiser team across territories.
• Develop understanding of business model, clients and work processes.
• Handle home office tasks: meetings, HR docs, escalations and compliance.
• Plan and manage work to meet schedules with high quality.
• Assign work, monitor progress and ensure resources are available.
• Improve selling effectiveness through training and process changes.
• Collaborate with store personnel to achieve merchandising excellence.
• Ensure policy compliance and proper equipment maintenance.
• Communicate territory responsibilities and use tech for reporting.
• Meet physical requirements and perform additional duties as needed.

Skills

Leadership

Hiring

Onboarding

Training

Coaching

Communication

Decision making

Education

High School Diploma or Equivalent

Associate degree preferred

Some college with management experience

Sales/retail experience

Job description

DESCRIPTION

Are you a dynamic leader with a passion for retail management?

Join our team as a Retail District Manager and take charge of managing and developing a group of Retail Coverage Merchandisers and Lead Merchandisers. In this role, you will represent our company, clients, and customers by effectively supervising and managing RCM work, ensuring superior in-store results in assigned territories or stores.

RESPONSIBILITIES

Key Responsibilities

• Leadership and Management : Provide effective leadership and management to the Retail Coverage Merchandiser/Lead Merchandiser team in your assigned geographic area. This includes interviewing and hiring candidates, onboarding and training new associates, managing performance and career development, handling conflict and personnel issues, and providing coaching and support.




• Business Understanding : Develop and maintain a strong understanding of the company’s business model, client and customer details and expectations, and the specific details of the work processes.




• Home Office Work : Attend meetings, handle administrative tasks, recruit, hire, coach, conduct investigations, review compliance reports, respond to emails, manage escalations, complete HR documentation and more.




• Project Management : Manage assigned work to completion, on time, and with high-quality results. Review project details to verify schedules are accurate and achievable, and ensure supporting documentation is current and correct.




• Team Support : Assign work to the team and ensure that all jobs have the appropriate level of support. Monitor progress, audit work, answer questions, solve problems, resolve personnel issues, and adjust resources as needed. Ensure the delivery of all necessary materials, supplies, and equipment.




• Selling Effectiveness : Understand and optimize selling effectiveness in assigned territories. Identify training needs, desired system and work process improvements, and maintain an effective balance of store set/surge work and retail store coverage.




• Partnership and Collaboration : Partner with store personnel and your team to achieve and maintain merchandising excellence. Discuss schedules and changes, meet goals and expectations, and build effective working relationships. Be proactive in alerting management to any unsafe acts or conditions to prevent injuries.




• Policy Compliance : Ensure company policies are followed by directly managed associates. This includes proper maintenance of all company-owned equipment, accurate and timely expense reporting, and activity reporting within company guidelines.




• Communication : Communicate retail territory responsibilities to the Retail team to ensure accuracy in the reporting systems. Effectively and accurately use technology to communicate retail priorities and coverage analyses, maintaining an effective feedback and measurement system.




• Physical Requirements : Meet the physical requirements of the role as listed below.




• Additional Duties : Perform other duties as assigned.

QUALIFICATIONS

Minimum Education and Work Experience

• High School Diploma or Equivalent




• Associate degree is preferred.




• Some college with prior management/supervisory experience with a minimum of 2+ years industry experience.




• Prior sales agent, retail, customer service or reset responsibility.

Knowledge, Skills and Abilities Requirements

• Strong interpersonal, organizational, decision making and leadership skills. Must be able to communicate effectively with others.




• Self-starter and have a strong attention to detail.




• Quick learner and be flexible to changing work environments.




• Valid driver’s license, have valid transportation, and be able to drive a car for extended periods of time.

Join us and be part of a team that values innovation, collaboration, and excellence.

#DiscoverYourPath

ABOUT US

Premium Retail Services is a part of Acosta Group - a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

Since 1985, Premium has been a top provider of sales and merchandising services, reshaping retail through innovation and excellence for hundreds of renowned brands across retail categories.

With 12,000+ employees across the U.S. and Canada, we are a people-first company, and we strive to ensure our team members enjoy their jobs, feel valued, and emulate our core beliefs - that’s why we frequently promote from within. We encourage our employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium - whether it’s merchandising, sales or brand advocacy, there's a spot for you on our team.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [e-mail]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Retail

Position Type: Full time

Business Unit: Sales

Salary Range: $39780.00 - $49770.00

Company: Premium Retail Services, LLC

Req ID: 38345

Employer Description: US_PREMIUM_RS_EMP_DESC