Retail Distribution Center Delivery Driver

Ashley Furniture Industries; Atlanta (GA); On-site; USD 20,664 - 31,684; Full time

Benefits offered by this job

Extended health, dental benefits, and

Employee Discount 10–30%

Life/Disability Insurance

Flex Spending Account

401(k)

Job summary

Ashley Furniture Industries is seeking a Home Delivery Driver to deliver products to customers in Atlanta, GA. Load and unload trucks, inspect items, and maintain documentation while delivering exceptional service to ensure a positive customer experience.

The role requires a clean driving record, 21+ years of age, no CDL, and a valid license. DOT physical and adherence to safety policies are essential, with teamwork and professional communication emphasized throughout.

Qualifications

• High school diploma or equivalent required.
• Clean driving record; minimum 3 years experience; 21+ years old; DOT physical.
• Valid driver’s license; no CDL required.
• Must pass Department of Transportation physical examination.

Responsibilities

• Safely handle products during delivery and ensure secure loading/unloading.
• Inspect products for damages and perform touch-ups if needed.
• Deliver to customers' homes and place items as directed.
• Communicate and document customer concerns to Warehouse Support/Customer Service.
• Maintain a clean, organized vehicle and comply with store policies.
• Attend departmental meetings and participate in safety procedures.

Skills

Attention to detail

Communication skills

Interpersonal skills

Time management

Teamwork

Education

High School diploma or equivalent

Tools

Document management system

Job description

Summary: The Home Delivery Driver plays a crucial role in delivering products to designated locations. To excel in this position, the driver needs to prioritize efficiency, effectiveness, and safety throughout the delivery process. Additionally, the driver should consistently provide exceptional customer service by demonstrating quality workmanship and clear, professional communication. By adhering to these standards, the Home Delivery Driver can ensure a positive experience for both the customer and the company.

Primary Job Functions

• Handle products safely.
• Conduct physical inspection of product to identify damages goods, perform touch‑up and repair as needed on product.
• Place products in designated storage areas safely.
• Prepare and load customer delivery trucks.
• Unload and safely place products in customer home.
• Understand and comply with all store policies and procedures.
• Remove all the packaging materials from the location.
• Communicating and documenting customer concerns to Warehouse Support.
• Communicates credit, damage and essential information to the Customer Service Department.
• May be required to complete shipping/receiving paperwork.
• May be required to complete Department of Transportation paperwork.
• Maintains a clean and organized warehouse area.
• Maintain a professional image.
• Assist driver as needed with vehicle inspection, routine maintenance and fueling of vehicle at approved locations.
• Completes other assignments and special projects as requested.
• Maintains reliable attendance.

Secondary Job Functions

• Maintain reliable attendance.
• Actively participate in departmental meetings, training and education. Assist with training other employees and providing backup.
• Complete other assignments and special projects as requested.

Education

• High School, Diploma or equivalent.

Experience

• Clean driving record – 3 years.
• No CDL needed.
• Must be 21 years of age.
• Department of Transportation physical examination.
• 1 year driving experience.
• Driving certification class, including a road evaluation test.

Licenses or Certifications & Skills

• Valid Driver’s License.
• Knowledge, Skills and Abilities.
• Strong attention to detail.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills.
• Effective time management and organizational skills.
• Work independently as well as in a team environment.
• Document management system.
• Analytical and problem‑solving skills.
• Maintain confidentiality.
• Working knowledge of Continuous Improvement.
• Handle multiple projects simultaneously within established time constraints.
• Perform under strong demands in a fast‑paced environment.
• Work professionally with customers and co‑workers to efficiently serve our customers, treating both with enthusiasm and respect.
• Display empathy, understanding and patience with employees and external customers.
• Respond professionally in situations with difficult employee/vendor/customer issues or inquiries.
• Follow all OSHA and company established safety rules and procedures.

Benefits

• Extended health, dental benefits, and vision insurance.
• Employee Discount from 10% – 30%.
• Life/Disability Insurance.
• Flex Spending Account.
• 401(k).

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need.