Retail Dispenser Part Time

Visionworks of America, Inc.; Ashland (KY); On-site; USD 13,707 - 18,156; Part time

Job summary

Visionworks of America, Inc. is looking for a Part-time Associate at Store 403 in Ashland, Kentucky. The ideal candidate will dispense completed eyewear, using Lensometers to verify prescription accuracy and adjust patient glasses.

Responsibilities include greeting customers, inspecting finished eyeglasses, and maintaining store standards. Qualifications include a high school diploma and one year of related experience, preferably in optical.

Qualifications

• One year of related experience.
• Optical experience preferred.
• Ability to read and interpret insurance forms.

Responsibilities

• Dispense completed eyewear and verify prescriptions.
• Inspect eyeglasses using the Lensometer.
• Adjust and repair customer eyewear.

Skills

Communication skills

Interpersonal skills

Problem-solving

Detail orientated

Education

HS diploma, GED or equivalent

Tools

Lensometer

Job description

Store 403, Ashland Town Center, Ashland, Kentucky, United States of America

Job Description

Summary:

Dispense completed eyewear. Use Lensometer to verify accuracy of prescription. Adjust patient glasses.

Pay Type: Part Time
Pay Range: $9.95 - $13.18/hr

Responsibilities

1. Greet all customers in‑person and by phone promptly and professionally as per company customer service standards, sell the lens cleaning kit, offer our Unbeatable Price/Money‑Back Satisfaction guarantee, review the Customer Service Comment Card with the customer, etc.
2. Inspect finished eyeglasses using the Lensometer to conform to the Company 7‑Point Quality Check and provide a thorough dispense to ensure proper fit.
3. Adjust and repair customer eyewear.
4. Stock/re‑stock merchandise, clean and straighten displays, and maintain the entire store to plan‑ogram standards.
5. Process defective, spoiled and cannibalized frames.
6. Complete company required training programs.
7. Follow company safety rules and standards.
8. Other duties as assigned by management, including cross‑training in the lab.

Experience / Education

• One (1) year of related experience.
• Optical preferred.
• HS diploma, GED or equivalent related job experience.

Additional Requirements

• Communication, interpersonal and negotiation skills.
• Ability to read and interpret insurance forms and prescriptions.

Mental / Physical Requirements

• Work changing schedules to meet business demands.
• Strong organizational skills.
• Speak clearly and effectively.
• Calculate and manipulate numbers/data.
• Problem‑solve / reasoning.
• Work under stress with interruptions and deadlines.
• Follow procedures and instructions.
• Use computer effectively and view computer screen.
• Exhibit empathy in all interactions.
• Bend and stoop continuously.
• Reach above shoulder continuously.

Training Requirements (where applicable)

• Complete company required training within required timelines.
• Cross‑train in all departments as needed.

Essential Responsibilities related to Physical Demands / Work Environment

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time. The associate is occasionally required to stand, walk, and reach with hands and arms. The associate must frequently lift and/or move up to 20 pounds. The noise level in this location is moderate (use of computers, printers and machines).

• Stand – frequent
• Walk – frequent
• Sit – frequent
• Use hands to touch, handle, or feel – frequent
• Reach with hands and arms – frequent
• Climb or balance – occasional
• Stoop, kneel, crouch, or crawl – occasional
• Talk or hear – frequent

Essential Responsibilities related to Behavioral Characteristics

• Detail orientated and well organized.
• Communicate clearly and effectively with other associates and clients.
• Energetic and self‑motivated.
• Team player.
• Problem‑solve.
• Work onsite and participate in interactive onsite meetings regularly and predictably.
• Initiate immediate interaction, coordination and collaboration with team members, clients, customers, etc.

HIPAA & Security Requirements

All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.

EEO Statement

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.

Compensation range for the role is listed below. Actual pay will be determined based on experience and other job‑related factors permitted by law. As part of the compensation package, this role may include eligible bonuses, equity and commissions.

Store 403, Ashland Town Center, Ashland, Kentucky, United States of America