Retail Department Manager

Meijer Inc.; Northville (MI); Presencial; USD 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Descripción de la vacante

Meijer is seeking a store/department supervisor to lead day-to-day operations, coach team members, and drive customer satisfaction. You will manage staffing, train associates, and uphold company standards across departments to ensure efficient service and sales results.

Ideal candidates have 2–3 years of retail experience and at least 1 year in a supervisory role, with strong communication and leadership skills to mentor the team and maintain a safe, welcoming store environment.

Formación

• High school diploma or equivalent is required and shows foundational education.
• 2-3 years of related retail experience is required.
• One year of management experience is preferred.

Responsabilidades

• Plans, directs and supervises team members in day-to-day store operations.
• Mentors and coaches team members to meet service and sales goals.
• Implements strategies to improve customer service and store performance.
• Maintains store appearance and adherence to company standards.
• Staffing, selection and hiring to meet staffing needs.
• Promotes career development and succession planning for the team.
• Documents disciplinary actions and performance management.
• Responsible for P&L, sales targets, and shrink control.
• Ensures safe, courteous, and efficient customer service.

Conocimientos

Leadership

Customer service

Team management

Communication

Staffing

Educación

High school diploma

Descripción del empleo

About Meijer

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

Benefits

• Meijer Rewards
• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth

Responsibilities

• Plans, directs and supervises team members in the day to day operations within various departments of the store.
• Serves as the mentor and coach for all team members.
• Implements strategies to improve customer service, drive store sales while ensuring customer needs are met and service is quick and efficient.
• Maintains store appearance with a focus on prime shopping hours, product presentation and company standards.
• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Responsible for staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Communicates the Meijer Friendly Initiative in all team meetings and conversations.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.
• Spends majority of time within the store communicating with customers and team members to ensure exceptional service is being delivered.
• Promotes a safe work environment.
• Reliable and consistent attendance required.
• Performs other duties as assigned.

Qualifications

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
• Demonstrated ability to resolve conflict and by addressing root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
• Demonstrated ability to teach suggestive selling.
• Demonstrated ability to lead an organization that practices working safely at all times.
• Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
• Successful completion of all required certifications.
• Must be 18 years or older.

Positions Available

• Grocery Dept
• Pick Up Dept
• Gas Station Dept

About Us

We opened our doors more than 90 years ago with the goal of helping people provide for themselves and their family. Today we’re a multi-billion dollar retailer with more than 70,000 employees across six states. Our Midwest geography includes corporate offices in Grand Rapids, Michigan, plus manufacturing facilities, distribution centers and over 270 stores across Michigan, Illinois, Indiana, Kentucky, Ohio and Wisconsin.

Equal Opportunity Employer

Meijer is an Equal Opportunity Employer, fostering a diverse and inclusive workplace. We are committed to treating all persons with dignity and respect. Meijer's policy is to not discriminate because of any applicant or team member's race, color, national origin, sex, sexual orientation, gender identity or expression, pregnancy, religion, age, physical or mental disability, uniformed service or veteran status, or any other lawfully-protected classification.

If you have a disability and require a reasonable accommodation to complete any part of your application, please click here to submit your request. Submissions that are not seeking help to complete the application due to a disability will not be responded to.