Retail Customer Service - Store Environment Team Member

Michaels; Village of Westbury (NY); On-site; USD 25,000 - 29,000; Part time

Job summary

Michaels is hiring a Store Environment Team Member in Westbury, NY. This part-time role focuses on maintaining a clean store, assisting customers, and supporting in-store operations, including checkout and omni-channel processes. The position involves standing for long periods, lifting, and working nights/weekends as needed.

Ideal candidates have retail or cleaning experience and are comfortable following SOPs and safety guidelines while delivering friendly service and a positive store image.

Qualifications

• Retail or cleaning experience preferred.
• Ability to stand for long periods and perform physical tasks.

Responsibilities

• Maintain store cleanliness and recovery standards.
• Dust and damp mop floors; dust and wipe surfaces.
• Collect and dispose of trash following procedures.
• Move and arrange equipment; place products in correct locations.
• Deep clean key areas (bathrooms, breakrooms, entryways).
• Assist with checkout and cash handling to standards.
• Promote Rewards program and Private Label Credit Cards enrollment.
• Support Omni-channel processes (BOPIS, Ship from Store).
• Participate in truck unloading, stocking, and planogram processes.
• Support shrink and safety programs; follow SOPs and company policies.

Skills

Retail experience

Cleaning experience

Job description

Retail Customer Service - Store Environment Team Member# Please visit careers.michaels.com to apply.## Retail Customer Service - Store Environment Team MemberApply: Westbury-1280 Corporate Dr: Part time: Posted Today: R00328740Store - LI-ROOSEVELT FIELD, NYMaintain a high standard of overall look and feel of the store which includes maintaining store cleanliness and recovery standards to deliver our Brand Promises. Deliver friendly customer service, help customers shop our store and find what they’re looking for.* Collects and disposes of trash following approved procedures.* Dust and damp mops floors following approved procedures.* Moves equipment and products for proper cleaning and places products back in correct placement.* Cleans assigned areas with the use of assigned materials and equipment. + May require mixing water and detergents in containers to prepare cleaning solutions according to specifications.* Deep clean key areas of the store including but not limited to bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff.* Must keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance for replenishment.* Seeks out areas requiring cleaning; takes initiative to complete the task.* Completes all tasks assigned by supervisor.* Performs tasks in accordance with all federal, state and county guidelines.* Maintain positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization’s vision and values.* Project a positive image and serve as a role model for other Team Members.**Other duties as assigned may include:*** Provide a fast and friendly check out experience; execute cash handling to standards.* Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.* Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS)* Participate in the truck un-load, stocking, and planogram (POGs) processes.* Support shrink and safety programs* Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards**Preferred Knowledge/Skills/Abilities**Preferred Type of experience the job requires* Retail and/or cleaning experience preferred**Physical Requirements****Work Environment*** Ability to remain standing for long periods of time* Ability to move throughout the store* Regular bending, lifting, carrying, reaching and stretching* Lifting heavy boxes and accessing high shelves by ladder or similar equipment* If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.* Use of standard commercial cleaners and chemicals from cleaning supplies**Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.**Michaels requires all team members in this role to be at least sixteen (16) years or older.**Total Base Pay Range for this Position:**$18.25 - $21.20This position may be eligible for overtime compensation in accordance with state and local laws.At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.