Retail Customer Service & Stock Associate

Dollar Tree, Inc.; Waterford (CT); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking a Customer Service Associate to provide a great shopping experience at our Waterford, CT store. You will assist customers, handle transactions, stock shelves, and help unload merchandise while maintaining a clean, safe environment.

This part-time role requires strong customer service, teamwork, and the ability to lift up to 50 lbs. Prior retail experience is preferred, and you’ll follow store policies and procedures to support daily operations.

Qualifications

• Prior customer service experience in retail, hotel, restaurant, grocery, or drug store is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs. and perform walking, standing, bending, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and rest areas.
• Other duties as assigned.

Skills

Customer service

Cash handling

Stock replenishment

Store cleanliness

Teamwork

Communication

Problem solving

Education

High school diploma or equivalent (preferred)

Job description

Dollar Tree is seeking a Customer Service Associate to provide a great shopping experience at our Waterford, CT store. You will assist customers, handle transactions, stock shelves, and help unload merchandise while maintaining a clean, safe environment.

This part-time role requires strong customer service, teamwork, and the ability to lift up to 50 lbs. Prior retail experience is preferred, and you’ll follow store policies and procedures to support daily operations.