Retail Customer Service Specialist (Part-Time)

Dollar Tree, Inc.; Sugar Hill (GA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate II to help manage daily store operations, assist customers, and support merchandising efforts in Sugar Hill, GA.

The role includes cross-training for front-end duties and cash handling with a focus on maintaining a clean, welcoming shopping environment. Responsibilities include processing freight, stocking, cleaning, and delivering excellent customer service.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environments preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting with/without accommodation.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.
• High level of integrity.
• Proficiency in basic math for cash accounting.

Responsibilities

• Assist with daily store operations, from merchandising to supporting customers.
• Cross-train to support cash register and front-end duties as needed.
• Receive merchandise, unload trucks, and process freight safely.
• Merchandise and stock as needed; maintain store cleanliness.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Manage sales transactions at the assigned cash register and ensure cash security.
• Other duties as assigned.

Skills

Customer service

Follow instructions

Lifting 30–50 lbs

Organizational skills

Communication skills

Problem-solving

Integrity

Cash math

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate II to help manage daily store operations, assist customers, and support merchandising efforts in Sugar Hill, GA.

The role includes cross-training for front-end duties and cash handling with a focus on maintaining a clean, welcoming shopping environment. Responsibilities include processing freight, stocking, cleaning, and delivering excellent customer service.