Retail Customer Service Pro — Flexible Schedule & Growth

PostNet Syracuse; Mount Pleasant (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Flexible scheduling

Employee discounts

Paid time off

Training & development

Free food & snacks

Free uniforms

Paid time off

Signing bonus

Training & development

Competitive Compensation

Flexible Scheduling

Career path development

Job summary

A leading retail franchise is looking for a Retail Customer Service Representative in Mount Pleasant, South Carolina. This role involves assisting customers with various services, processing sales, and maintaining store standards. Ideal candidates should have strong customer service skills and the ability to manage multiple tasks effectively. A high school diploma and previous retail experience are required. The position offers competitive compensation and flexible scheduling.

Qualifications

• Previous customer service or sales experience in a retail environment.
• Exceptional customer service skills.
• Strong attention to detail is required.
• Ability to communicate clearly with customers via email and phone.
• Multitasking – must have the ability to simultaneously process multiple tasks
• Effective verbal and written communication skills
• Strong attention to detail
• Outstanding time management and organizational skills
• A high school diploma or equivalent required
• Valid driver’s license required
• Proficient with Microsoft Office applications, Google Suite, Windows operating system, and other computer hardware and software
• Ability to work flexible hours
• Some supervisory skills preferred
• Notary Public certification may be required

Responsibilities

• Assist customers with shipping and packaging services.
• Process customer sales through the point-of-sale system.
• Maintain inventory and assist management as needed.
• Manage customer interactions in person, through email, and by phone.
• Opens and closes the center, cash register, and other center systems
• Assists management in maintaining, ordering, and stocking inventory
• Maintains the center consistent with established standards
• Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff
• Sorts and deposits mail in private mailboxes
• Captures, complete tasks, and organizes Virtual Mail

Skills

Customer service skills

Effective communication

Multitasking abilities

Attention to detail

Time management

Time management

Microsoft Office

Google Suite

Windows OS

Notary Public certification

Education

High school diploma or equivalent

Valid driver’s license

Tools

Microsoft Office applications

Google Suite

Windows OS

Job description

A leading retail franchise is looking for a Retail Customer Service Representative in Mount Pleasant, South Carolina. This role involves assisting customers with various services, processing sales, and maintaining store standards. Ideal candidates should have strong customer service skills and the ability to manage multiple tasks effectively. A high school diploma and previous retail experience are required. The position offers competitive compensation and flexible scheduling.