Retail Customer Service - Part-Time, Flexible Hours

Youngstown LLC; McKinley Heights (OH); On-site; USD 14,000 - 20,000; Part time

Job summary

Youngstown Area Goodwill Industries, Inc. in Niles, OH is seeking a friendly Customer Service Representative to greet shoppers, answer questions, and process transactions at the store checkout.

This part-time role emphasizes reliable attendance, strong communication, and teamwork to support daily store operations. The position requires standing, light lifting, and weekend/evening availability; training provided.

Qualifications

• Strong interpersonal and communication skills.
• Ability to stand for extended periods and lift up to 15 pounds.
• Reliable with a commitment to punctuality and consistent attendance.
• No criminal background that would be unsuitable for a retail environment (background check required).
• Basic math skills for handling cash transactions.

Responsibilities

• Greet and assist customers with a welcoming and professional demeanor.
• Answer customer inquiries and provide information about products and store policies.
• Process transactions accurately using the cash register.
• Maintain a clean and organized sales floor and checkout area.
• Assist with restocking merchandise and ensuring displays are appealing.
• Work collaboratively with team members to meet store goals.

Skills

Interpersonal skills

Communication

Punctuality

Cash handling

Education

High school diploma or GED

Tools

Cash register

Job description

Youngstown Area Goodwill Industries, Inc. in Niles, OH is seeking a friendly Customer Service Representative to greet shoppers, answer questions, and process transactions at the store checkout.

This part-time role emphasizes reliable attendance, strong communication, and teamwork to support daily store operations. The position requires standing, light lifting, and weekend/evening availability; training provided.