Retail Customer Service Associate — Sales & Store Support

Dollar Tree Stores; Massillon (OH); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores in Massillon, Ohio, is seeking associates to assist customers, manage sales, and maintain store cleanliness. Ideal candidates have a high school diploma and prior customer service experience. Responsibilities include assisting customers, handling transactions, and ensuring a positive store environment.

The position demands the ability to lift heavy merchandise and perform physical tasks like cleaning and stocking. Join our team and enjoy benefits such as an Employee Assistance Program and retirement plans.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store.
• Ability to lift 30-50 lbs and meet physical demands.
• Strong organizational and communication skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain store cleanliness and stock replenishment.
• Ensure a positive and respectful environment.

Skills

Customer service

Organizational skills

Communication skills

Problem-solving

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in Massillon, Ohio, is seeking associates to assist customers, manage sales, and maintain store cleanliness. Ideal candidates have a high school diploma and prior customer service experience. Responsibilities include assisting customers, handling transactions, and ensuring a positive store environment.

The position demands the ability to lift heavy merchandise and perform physical tasks like cleaning and stocking. Join our team and enjoy benefits such as an Employee Assistance Program and retirement plans.