Retail Customer Service Associate I - Part-Time

Dollar Tree Stores INC; Flanders (NJ); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance

Retirement plans

Educational assistance

Employee assistance program

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers with questions and recommendations, manage sales transactions at the register, and maintain security of cash and company assets.

Additionally, you will keep the store well-stocked, unload deliveries, stock replenish per productivity standards, and ensure a clean, safe, and friendly environment for customers and teammates alike.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Physical strength

Interpersonal skills

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers with questions and recommendations, manage sales transactions at the register, and maintain security of cash and company assets.

Additionally, you will keep the store well-stocked, unload deliveries, stock replenish per productivity standards, and ensure a clean, safe, and friendly environment for customers and teammates alike.