Retail Customer Service Associate I - Cash & Stock Support

Family Dollar; Brookwood (AL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Brookwood, AL is seeking a part-time Customer Service Associate to provide a high-quality shopping experience. You will assist customers, handle transactions at the register, stock shelves, and keep the store clean and safe.

The role requires strong communication and problem-solving skills, ability to lift up to 50 lbs, and a commitment to friendly, professional service. Prior retail or customer service experience is preferred, and education is a high school diploma or

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent physical tasks.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain store cleanliness, including bathrooms, floors, trash, and neatness.
• Other duties as assigned*

Skills

Customer service

Communication

Organizational skills

Problem solving

Physical ability

Follow instructions

Education

High school diploma or equivalent

Job description

Family Dollar in Brookwood, AL is seeking a part-time Customer Service Associate to provide a high-quality shopping experience. You will assist customers, handle transactions at the register, stock shelves, and keep the store clean and safe.

The role requires strong communication and problem-solving skills, ability to lift up to 50 lbs, and a commitment to friendly, professional service. Prior retail or customer service experience is preferred, and education is a high school diploma or