Retail Customer Service Associate I

Family Dollar; Smithdale (MS); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A leading retail chain is seeking a Customer Service Associate in Smithdale, Mississippi. This part-time role requires assisting customers with queries, managing cash register transactions, and maintaining the store's organization and cleanliness. Candidates should have a high school diploma and previous customer service experience in a retail environment. Strong communication, problem-solving, and customer relationship skills are essential. A wide range of benefits including insurance and retirement plans is offered.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in a retail setting is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking and standing.
• Excellent customer service, organizational and communication skills required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Ensure a positive and respectful environment with customers and staff.
• Maintain cleanliness throughout the store.

Skills

Excellent customer service

Relationship management

Organizational skills

Communication skills

Problem-solving

Ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

A leading retail chain is seeking a Customer Service Associate in Smithdale, Mississippi. This part-time role requires assisting customers with queries, managing cash register transactions, and maintaining the store's organization and cleanliness. Candidates should have a high school diploma and previous customer service experience in a retail environment. Strong communication, problem-solving, and customer relationship skills are essential. A wide range of benefits including insurance and retirement plans is offered.