Retail Customer Service Associate I

Family Dollar; Lake City (FL); On-site; USD 12,000 - 18,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Lake City, FL is seeking a Customer Service Associate to help shoppers with questions, process transactions at the register, and keep the store tidy and stocked. It is a part-time role located in Lake City, FL.

You will assist with unloading merchandise, protect cash and assets, and maintain a friendly, safe environment for customers and team members. This position emphasizes dependable teamwork, strong communication, and the ability to follow instructions in a fast-paced retail

Qualifications

• High school diploma or equivalent preferred.
• Prior customer service experience in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents.
• Must lift 30–50 lbs and handle frequent walking, standing, stooping, kneeling, climbing.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and help with unloading trucks.
• Ensure a safe, positive environment with professional interactions.
• Maintain store cleanliness including bathrooms and floors.
• Other duties as assigned.

Skills

Customer service

Cash handling

Relationship management

Organizational skills

Communication skills

Problem-solving

Education

High school diploma or equivalent

Job description

Family Dollar in Lake City, FL is seeking a Customer Service Associate to help shoppers with questions, process transactions at the register, and keep the store tidy and stocked. It is a part-time role located in Lake City, FL.

You will assist with unloading merchandise, protect cash and assets, and maintain a friendly, safe environment for customers and team members. This position emphasizes dependable teamwork, strong communication, and the ability to follow instructions in a fast-paced retail