Retail Customer Service Associate

FedEx Office; Vernon Hills (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Retail Customer Service Associate to join their dynamic team. This role involves providing exceptional customer service, assisting with various printing and shipping needs, and maintaining a clean and organized store environment. Ideal candidates will possess strong communication skills and a customer-focused attitude, along with the ability to handle physical tasks in a fast-paced setting. If you thrive in a team-oriented atmosphere and enjoy helping customers, this opportunity is perfect for you.

Qualifications

• 6+ months of relevant experience in customer service.
• Strong verbal and written communication skills.

Responsibilities

• Assist customers with print, signs & graphics, and shipping needs.
• Manage projects and ensure a clean store environment.

Skills

Customer Service

Communication Skills

Project Management

Education

High School Diploma

Job description

Join to apply for the Retail Customer Service Associate role at FedEx Office

The Retail Customer Service Associate at FedEx Office is responsible for providing excellent customer service, assisting customers with print, signs & graphics, and shipping needs. Key duties include taking orders, operating equipment, managing projects, stocking supplies, and ensuring a clean and safe store environment. The role requires strong communication skills, ability to handle physical tasks, and a customer-focused attitude.

Minimum Qualifications:

• High school diploma or equivalent
• 6+ months of relevant experience
• Excellent verbal and written communication skills

Physical and Functional Requirements:

• Ability to stand for long periods
• Lift up to 55 pounds
• Work in a fast-paced environment with minimal supervision