Retail Customer Service Associate

Family Dollar; Philadelphia (Philadelphia County); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company is seeking a Customer Service Associate in Philadelphia. The role involves assisting customers, managing transactions, and maintaining store cleanliness. Candidates should have a high school diploma and customer service experience. The position requires physical ability to lift and frequent movements. The company offers various benefits, including health insurance and educational assistance.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail or related environment is highly preferred.
• Ability to follow instructions and operational documents is required.
• Must lift between 30 and 50 lbs and meet demands of frequent movement.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks.
• Ensure a positive and respectful environment for customers and associates.
• Responsible for maintaining cleanliness throughout the store.

Skills

Customer service skills

Problem-solving skills

Organizational skills

Communication skills

Education

High school diploma or equivalent

Job description

A retail company is seeking a Customer Service Associate in Philadelphia. The role involves assisting customers, managing transactions, and maintaining store cleanliness. Candidates should have a high school diploma and customer service experience. The position requires physical ability to lift and frequent movements. The company offers various benefits, including health insurance and educational assistance.