Retail Customer Service and Operations Coordinator Full Time HomeSense-Stonebridge

Winners Merchants International, L.P.; United States; Remote; USD 16,000 - 18,000; Full time

Benefits offered by this job

Store discounts

Training and development

Assistance programs for associates and

Job summary

Homesense in Saskatoon, Canada, is seeking a Retail Store Coordinator to lead and inspire a team to deliver outstanding customer experiences. You will thrive in a fast-paced environment, guiding associates on service policies and merchandise presentation.

The role emphasizes collaboration, effective task management, and strong communication to ensure smooth store operations and a positive customer journey.

Qualifications

• 1–2 years in retail or service industry.
• Collaborative mindset that fosters teamwork.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong communication and time-management skills.

Responsibilities

• Drive store operations in areas like visual merchandising and customer service.
• Maintain high standards of customer service and store operations with clear updates.
• Plan and guide tasks while training associates on service policies.
• Train associates in merchandise presentation and customer service.
• Enhance brand and displays in key store areas.

Skills

Customer service

Team collaboration

Task management

Communication skills

Job description

Homesense

At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores -WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family - a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Job Description

We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast-paced, dynamic environment and enjoy leading by example, this could be the perfect opportunity for you.

Why Work With Us

• We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.
• Enjoy exclusive discounts at our stores, available to you and eligible family members.
• Comprehensive training and development resources designed to help you learn, grow, and succeed.
• Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well‑being.

What You’ll Do

• Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing.
• Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment.
• Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures.
• Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement.
• Enhance the store’s brand and value strategy by creating eye‑catching merchandise displays in key areas.

About You

• Relevant Experience – 1-2 years in retail or service, with a strong grasp of customer needs and operational processes.
• Team Collaboration – A collaborative mindset that fosters effective teamwork and positive relationships.
• Task Management – Ability to efficiently manage multiple tasks in a fast‑paced environment while adapting to new challenges.
• Communication and Time Management – Strong communication and time management skills for clear information sharing and effective prioritization.

Additional Information

Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.

This job posting is for an existing position vacancy within our organization.

Address

3047 Clarence Ave. South

Location

CAN Homesense Store 0082 Saskatoon SK

Hourly range

$17.00-$19.00 / hour *This represents the expected hiring range and may not represent the full pay range for the position. Starting ranges may vary depending on various factors.