Retail Customer Experience Specialist (Phone & In-Store)

SmartRecruiters, Inc.; Plainfield (NJ); On-site; USD 26,000 - 34,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a Store Customer Service Representative to stock ingredients, process telephone orders, and handle daily inventory and paperwork. The role requires accurate math for monetary transactions and reliable communication with customers and coworkers.

The position involves entering orders via keyboard or touch screen and maintaining a clean, organized work area, including the walk-in cooler. Daily duties include customer service in person and over the phone.

Qualifications

• Verbal, writing, and telephone skills to take and process orders.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to perform basic arithmetic for monetary transactions.
• Ability to stock ingredients and maintain inventory accuracy.

Responsibilities

• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility approximately daily.

Skills

Telephone skills

Verbal communication

Written communication

Typing / data entry

Math skills

Cash handling

Inventory management

Job description

SmartRecruiters, Inc. is seeking a Store Customer Service Representative to stock ingredients, process telephone orders, and handle daily inventory and paperwork. The role requires accurate math for monetary transactions and reliable communication with customers and coworkers.

The position involves entering orders via keyboard or touch screen and maintaining a clean, organized work area, including the walk-in cooler. Daily duties include customer service in person and over the phone.