Retail Customer Experience Specialist I

Family Dollar; Illinois; On-site; USD 20,664 - 21,352; Part time

Benefits offered by this job

Medical insurance

Pharmacy insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company is seeking a Customer Service Associate in Flossmoor, Illinois. This part-time role involves delivering a great shopping experience by assisting customers, managing sales transactions, and maintaining the cleanliness and stock of the store. Ideal candidates should have customer service experience, strong organizational skills, and the ability to lift up to 50 lbs. The position offers competitive pay and a variety of health and wellness benefits.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in related fields highly preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift between 30 and 50 lbs and meet demands of the role.
• Excellent customer service and relationship management skills required.
• Strong organizational, communication, and problem-solving skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with stock replenishment.
• Ensure a positive and respectful environment.
• Maintain cleanliness throughout the store.

Skills

High school diploma or equivalent

Previous customer service experience

Ability to follow instructions

Lifting ability (30-50 lbs)

Excellent customer service skills

Strong organizational skills

Strong communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

A retail company is seeking a Customer Service Associate in Flossmoor, Illinois. This part-time role involves delivering a great shopping experience by assisting customers, managing sales transactions, and maintaining the cleanliness and stock of the store. Ideal candidates should have customer service experience, strong organizational skills, and the ability to lift up to 50 lbs. The position offers competitive pay and a variety of health and wellness benefits.