Retail Customer Experience Specialist (Flexible Schedule)

Walgreens; Lewisville (TX); On-site; USD 21,000 - 26,000; Part time

Job summary

Walgreens Co. is seeking a customer service associate to deliver a distinctive and delightful shopping experience in-store. You will greet customers, assist with products and services, and process purchases at the register with courtesy and efficiency.

The role includes stocking, merchandising, answering questions, and assisting with photo services and web pick‑ups. Flexibility for evenings/weekends is required; prior retail experience is preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records; prices merchandise as required.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains displays; completes resets and revisions as directed.
• Provides customer service in the photo area, including digital passport photo service and promotional photo products.
• Assists with exterior and interior maintenance by ensuring clean, neat store condition and appearance.
• Completes special assignments and other tasks as assigned.

Skills

Customer service

English fluency

Cash handling

POS system

Inventory management

Tools

POS system

Inventory management

Job description

Walgreens Co. is seeking a customer service associate to deliver a distinctive and delightful shopping experience in-store. You will greet customers, assist with products and services, and process purchases at the register with courtesy and efficiency.

The role includes stocking, merchandising, answering questions, and assisting with photo services and web pick‑ups. Flexibility for evenings/weekends is required; prior retail experience is preferred.