Retail Customer Experience Specialist - Flexible Schedule

Walgreens; Kingsport (TN); On-site; USD 21,000 - 25,000; Part time

Job summary

Walgreens in Kingsport, TN is seeking Customer Experience staff to greet customers, assist with products, and deliver a delightful checkout experience. You will handle cash transactions, provide efficient service, and help with web pickup and photo services.

The role supports in-store merchandising and policy compliance, with responsibilities across operations, maintenance, and customer support. Flexible evenings/weekends are required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Provides courteous, friendly, fast, and efficient service.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Constructs and maintains displays, completes resets and revisions as directed.
• Assists with separation of food items and product placement as specified by policies.
• Has working knowledge of store systems and store equipment.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assumes web pick-up responsibilities and delivers orders to customers.
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Complies with all company policies and procedures; maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Skills

Fluent English

Cash register

POS system

Tools

Cash register

POS system

Job description

Walgreens in Kingsport, TN is seeking Customer Experience staff to greet customers, assist with products, and deliver a delightful checkout experience. You will handle cash transactions, provide efficient service, and help with web pickup and photo services.

The role supports in-store merchandising and policy compliance, with responsibilities across operations, maintenance, and customer support. Flexible evenings/weekends are required.