Retail Customer Experience Specialist - Flexible Hours

Walgreens; Akron (OH); On-site; USD 21,000 - 25,000; Full time

Job summary

Walgreens is hiring to deliver a distinctive customer experience at the register and on the floor. You will greet customers, assist with product needs, handle cash transactions, and process returns or exchanges while keeping shelves clean and merchandised.

The role includes promoting items, supporting web order pickups, and ensuring policy compliance. Prior retail experience is preferred, and flexibility for evenings and weekends is expected.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.

Responsibilities

• Registers sales on cash register and provides courteous, friendly checkout service.
• Engages customers, offers assistance, and resolves issues to ensure a positive experience.
• Recommends items, processes returns and exchanges, and maintains clean, well-merchandised shelves.
• Operates store systems and photo area services; supports web pick-up orders as needed.
• Maintains inventory records and adheres to asset protection procedures.

Skills

Customer service

Cash handling

Tools

Store systems

Job description

Walgreens is hiring to deliver a distinctive customer experience at the register and on the floor. You will greet customers, assist with product needs, handle cash transactions, and process returns or exchanges while keeping shelves clean and merchandised.

The role includes promoting items, supporting web order pickups, and ensuring policy compliance. Prior retail experience is preferred, and flexibility for evenings and weekends is expected.